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"Staff are so friendly and helpful. The hotel is older of course but it is kept up very nicely. The free breakfast buffet is a great amenity. You can sit in a nice room overlooking the garden and harbour. I will say there is lots of construction outside right now but still beautiful. "

"The room was spotless and staff was friendly and helpful. "

"We love the Arbutus Inn! It's one of our favorite places to stay. I like it because it is very safe and nice for a good price. It's also perfect because it's so close to downtown. And unfortunately, I don't know his name, but the man who is the afternoon check-in is always the nicest and most pleasant and welcoming."

"Affordable, clean and convenient to amenities. Staff was friendly and helpful. "

"Nice room."

"Great location, bright, beautiful, huge room, nice and clean, gorgeous view of the blue Bridge lit up at night. "

"Room was excellent and front staff were very friendly. "

"Cleanliness, staff courtesy, food quality, proximity to everything"

"The room was spotless, comfortable and spacious. The staff were very helpful and friendly. The hotel is located 5mins walk from the main tourist spots (fairmont, parliament, and inner harbour) and lots of dining option around. Will definitely stay here again."