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"Amenities Good room size, plenty of space"

"Brilliant stay "

"Clean room, Friendly staff, Good parking"

"staff and receptionists in particular were lovely :)"

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"I didn't use breakfast, so I can't comment about it. I am not qualified to characterise the eco-friendly aspects. It is annoying that the survey doesn't allow alternative options for answers. However, my stay at Mercure Hotel West Bromwich was fine. The staff was friendly and helpful when I had situations. I can't mention the names of all staff, because not so many had a badge with the name. I mentioned in a previous of my reviews the name of Marita, purely because she wear a badge, but all her colleagues were super fine. The room was spacious, clean and quiet. The speed of internet... has room for improvement."

"Clean room, Staff friendly, Convenient location."

"Clean room "

"The whole experience was just great, from checking in, beautifully kept room, and great service at breakfast. I really liked how the restaurant lead recognized us from the day before, even to have a conversation with us. Only negative, the coffee from the machine is not the best! "