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Great quiet clean rooms nice place the only bad side was the restaurants only have sandwich's for dinner, we arrived at 10:30pm after a long day traveling without food (plane) we wanted a room service but wasn't available at that time we arrived hopefully they can rearrange kitchen hours thanks

The attention from the staff was excellent, very friendly and very attentive, I will give my special thanks to the captain in the restaurant, Darwin his attention was just excellent,

Estadía perfecta lo mejor es la atencion del personal, la comodidad de las camas y almohadas, doble vidrio en las ventanas asi que cero ruido exterior. Y el desayuno bufete 100% recomendado. Nos quedamos una noche mas para disfrutar del hotel con los niños.

We had a great time at Wyndham Santa Ana. The employees did a great job they were very attentive.

This hotel has convenient, free, parking. It is clean and modern. The staff are all professional, friendly, and speak excellent english. The walls are a little thin but guests are pretty quiet. The pool on the 16th floor is open to the outside and wonderfully warm. The restaurant served an excellent buffet breakfast but dinner was so-so and pricey. I recommend finding dinner elsewhere. The hotel is less than 10 minutes from the airport in Guayaquil and has a free shuttle, which is very...

Grand Hotel is a stunning property. They took really good care of us, from airport pick-up to giving us milk for my toddler late at night. The receptionists were happy to help us with directions and answer any queries. The Grand Hotel pool is an oasis, it was breathtaking. We stayed here two nights. Breakfast spread was amazing and the food was delicious. We ate one dinner there too, totally worth it! Excellent service, great staff, breathtaking pool, decent-sized rooms, centrally located!

We were on a dream vacation using Guayaquil as a stop over point before heading to the Orient on a tour. My partner mistakenly left his credit cards in a bedside table drawer here. We didn't notice until a week into our vacation. On our tour, which ended in Guayaquil, we painstakingly backtracked our steps. We were close by while on the tour and stopped in to ask if anything had been found. To our amazement, Christin had explained the cards were found and placed in safe keeping. We would have...

It was one of my best choices the staff was very courteous always willing to make you feel comfortable. The room is spacious, comfortable and very clean. I slept like a baby. Definitely I would recommend The Palace hotel to anyone you won't regret it. I stayed two nights when I arrived and when I came back i booked the same hotel two more nights just to spend my last days in Guayaquil. One more thing The palace is located in the center of Guayaquil and the Malecon and the Park of the iguanas is...

En la aplicación pagué la tarifa completa incluido el desayuno, pero cuando llegué al hotel nos volvieron a cobrar el desayuno. Del resto todo bien.

Excelente todo perfecto

This is my 2nd time staying at this hotel. I got no complaints, and I would definitely come back on my future visit to Ecuador. The staff was very polite, attentive, and responsive. The check-in and check-out process is pretty fast, and there is always someone I can talk to or call. I had a problem this time with the safe box. I had to call twice for someone to come; on my second call, they sent the guy in charge within 10 minutes. It is understandable; there are other people requesting...

Great service, friendly staff, good food, and very clean.

The apartment is exactly as pictured and described. The wifi worked well and the bedrooms had smart tvs so i was able to watch Netflix. Well stocked kitchen, warm shower and lots of security cameras. Heavy locked gates for added security. Beautiful terrace to look at the city. A couple things you should be aware of, 3rd floor no elevator but easy stairs and the shower floor is extremely slippery. Traffic noise in the morning but nothing crazy loud in my opinion. I slept well and had a great...

They were very kind, patient, and hospitable. Facility was super clean. They are following the CDC’s guidelines for COVID. The community Areas were not crowded. There is outside sitting to eat. The room service also brings up food to your room and all the food is appropriately covered and silverwear is brought in a sealed bag. Food was always delicious and at the appropriate temperature. They also provide a free shuttle to the Airport (which is very close to hotel). Felt super safe to stay here...

El personal muy atento.