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"Great service, friendly staff who went out of their way to ensure we felt welcome, will definitely be returning in the future. "

"Great location! Right next to Gateway Mall. Excellent staff and superb restaurant within. I would recommend this hotel."

"Breakfast and clean roo"

"Clean room. Staff courteous "

"No. 20 On The Beach Guesthouse Google review summary 3.9 51 reviews 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ Reviews on other travel sites Reviews Search reviews Eugene Fourie 1/5 5 hours ago on Google Shabby not chìc. Dirty, with mould and dust. Nothing wrong with bedding from Sheet Street, but at the prices per night, not worth it. The pillows are mere suggestions of a pillow, thin as anything. Cockroaches when the sun goes down. One curtain where two is definitely needed, and worn with some holes. I get that everything can't be new all the time, but it can be clean. The staff clearly don't know about a guest experience. Yes, it was bin day this morning, but at 7am, expect people are sleeping. Instead of wheeling the bin around for 15 mins from place to place, rather take all the trash to the bin? Talking very loudly amongst each other is also not great so early in the morning. Upon check-in, no towels, had to ask. The cleaning lady saunters in and out without even knocking or announcing what she was doing - definitely not replacing towels or toilet paper. Dirty tupperware standing around, empty sugar packets laying around outside since checking in until departure. The owner has 3 great danes that is then kept inside in the front room, barking at 6am and throughout the day when guests enter and leave. Not a place I can recommend. Booked two nights, left promptly at 8am after the first night. This place is not habital. Room 5 specifically. Dunno if the others are better"

"The property was not as advertised. Pool had no water, other people in the house after we were told no others would be there. Uncomfortable beds, no fans, loud people coming in and out all night. Area felt totally unsafe and if it wasnt for the sweet dog that stayed outside my door all night I would have felt very vunerable. Handrail fell off the wall everytime you touched it, no seat on the toilet, no hot water. "

"No complaints. Hotel is very clean, comfortable and service has been very good. Would definitely stay again!"

"Breakfast was fresh healthy with variety,Rooms were were clean, Staff very hospitable,Within easy access to other shops"

"Yes "