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"Staff n clean room "

"Beautiful property, staff was very friendly, whole experience was relaxing! "

"All was great, no inconveniences "

"This hotel is our favorite pet-friendly hotel in downtown Durham. During this last visit, I had inadvertently double booked myself a room directly with the hotel and on Expedia. The check-in host was so kind to cancel the room booked directly with the hotel without penalties. I certainly was not expecting that and figured I'd be paying for two rooms due to my oversight. Thank you 21c hotel. That made my day, and I will certainly return. "

"The breakfast is amazing. The rooms are clean and well decorated l. Very business and family friendly."

"Wonderful staff"

"The room was very clean and staff was very helpful. My room tv was not working correct and they kindly switched my room no problems. "

"We stayed here for NYE/New Year's Day, and the front desk team was incredible. They were personable, energetic, responsive, and kind. The Suite is a great choice for a stay--it's spacious and perfectly situated in the hotel. What a great place to close out 2025 and ring in 2026!"

"Good"