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Holiday Inn Düsseldorf - Hafen, an IHG Hotel

4.0 star property
Upscale hotel near Konigsallee

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Holiday Inn Düsseldorf - Hafen, an IHG Hotel

Exterior
Breakfast, lunch, dinner served; international cuisine
Exterior
Breakfast, lunch, dinner served; international cuisine
Lobby
Reviews
8.8

Excellent

Popular amenities

  • Breakfast available
    Breakfast availableBreakfast available
  • Parking available
    Parking availableParking available
  • Bar
    BarBar
  • Air conditioning
    Air conditioningAir conditioning
  • Gym
    GymGym
  • Room service
    Room serviceRoom service

Explore the area

Map
Volmerswerther Str. 35, Düsseldorf, NW, 40221
  • Popular LocationRhine Tower14 min walk
  • Popular LocationMarina Düsseldorf16 min walk
  • Popular LocationRhine Promenade3 min drive
  • AirportDüsseldorf (DUS-Düsseldorf Intl.)21 min drive

Room options

About the neighborhood

Düsseldorf

Holiday Inn Düsseldorf - Hafen, an IHG Hotel is located in Stadtbezirk 3, a neighborhood in Düsseldorf, and is in the entertainment district and near the beach. Old Castle Tower and Theatermuseum Dusseldorf are local landmarks, and some of the area's attractions include Rheinufer and Duesseldorf Grafenberg Wildlife Park. Looking to enjoy an event or a game? See what's going on at Mitsubishi Electric Hall or Merkur Spiel-Arena. Spend some time exploring the area's activities, including golfing, skiing, and boat tours.
Visit our Düsseldorf travel guideOpens in a new window

What's nearby

  • Rhine Tower - 14 min walk
  • Marina Düsseldorf - 16 min walk
  • Rhine Promenade - 3 min drive
  • Konigsallee - 4 min drive
  • Mitsubishi Electric Hall - 6 min drive

Getting around

  • Völklinger Straße S Tram Stop - 1 min walk
  • Düsseldorf Volksgarten Station - 4 min drive
  • Düsseldorf Intl. Airport (DUS) - 22 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Weird Space Café - ‬2 min walk
  • ‪Frida - ‬5 min walk
  • ‪An Banh Mi - ‬6 min walk
  • ‪Kleinhaus - ‬4 min walk

About this property

Holiday Inn Düsseldorf - Hafen, an IHG Hotel

Upscale hotel located in Stadtbezirk 3
Take advantage of a terrace, a garden, and a playground at Holiday Inn Düsseldorf - Hafen, an IHG Hotel. The on-site international cuisine restaurant, Brasserie La Vie, offers breakfast, lunch, dinner, and kids' meals. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Continental breakfast (surcharge), self parking (surcharge), and a computer station
  • A TV in the lobby, free newspapers, and coffee/tea in the lobby
  • Multilingual staff, a gift shop, and an elevator
Room features
All 160 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and air conditioning.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • LED TVs with premium channels
  • Refrigerators, electric kettles, and heating

Languages

Croatian, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: WiFi (surcharge), Free wired Internet

Parking and transportation

  • Self parking on site (EUR 18 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily: EUR 14 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Brasserie La Vie
  • Brasserie La Vie

Things to do

  • Fitness center
  • Playground

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space (3025 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

This property will be closed from June 7 2022 to June 6 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night (maximum EUR 12 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 29.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 14 per person
  • Self parking fee: EUR 18 per day
  • Pet fee: EUR 15 per pet, per night (maximum EUR 12 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 29.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Düsseldorf Hafen
Düsseldorf Mercure Hotel Hafen
Hafen Düsseldorf
Mercure Düsseldorf Hafen
Mercure Düsseldorf Hafen Duesseldorf
Mercure Hotel Düsseldorf Hafen Duesseldorf
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Holiday Inn Düsseldorf Hafen Hotel
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Holiday Inn Düsseldorf Hafen
Holiday Inn Düsseldorf Hafen Hotel
Holiday Inn Düsseldorf Hotel
Holiday Inn Düsseldorf
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Mercure Hotel Düsseldorf Hafen
Holiday Inn Düsseldorf Hafen
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Holiday Inn Düsseldorf - Hafen Düsseldorf
Holiday Inn Dusseldorf Hafen

Frequently asked questions

Is Holiday Inn Düsseldorf - Hafen, an IHG Hotel pet-friendly?

Yes, Holiday Inn Düsseldorf - Hafen, an IHG Hotel allows dogs (limit 1 total). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn Düsseldorf - Hafen, an IHG Hotel?

Self parking is available for EUR 18 per day.

What time is check-in at Holiday Inn Düsseldorf - Hafen, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Düsseldorf - Hafen, an IHG Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Düsseldorf - Hafen, an IHG Hotel located?

Located in Stadtbezirk 3, this hotel is within 1 mi (2 km) of St. Martin's Hospital Dusseldorf and Konigsallee. Gehry Buildings and Parliament of North Rhine-Westphalia are also within 15 minutes. Völklinger Straße S Tram Stop is only a 2-minute walk and Georg-Schulhoff-Platz Tram Stop is 3 minutes.

Holiday Inn Düsseldorf - Hafen, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 217 out of 480 reviews" "
Rating 8 - Good. 217 out of 480 reviews" "
Rating 6 - Okay. 34 out of 480 reviews" "
Rating 4 - Poor. 4 out of 480 reviews" "
Rating 2 - Terrible. 8 out of 480 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff
Very helpful staff
Stayed 1 night in Oct 2021

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness of girl on Reception when I checked in.Spoke quite good English but made effort to see I understood re breakfast etc.Very kind.It wasappreciated as I was on my own. I felt very comfortable having breakfast as a solo visitor. There was nothing I didnt like.
Stayed 3 nights in Sep 2021

10/10 Excellent

Marco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for business
Very nice, clean and quiet during night for a good rest.
Stayed 5 nights in Sep 2021

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soft Linens, Soft Towels and Fast Internet!
The most Firmest Pillows, softest Duvet, Sheets and Towels I have ever had in any hotel. Also the Internet was Blazing Fast!!!
Stayed 2 nights in Jul 2021

8/10 Good

Ahmed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Great
Nice hotel with good services, room and foud
Stayed 4 nights in Aug 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019

2/10 Terrible

Hyunjun

Stayed 1 night in Oct 2019

10/10 Excellent

J ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hollyday inn in Duss
breakfast too expensive for what was offered! 😢, bathroom /shower a little too small besides these, excellent location for the price.
Stayed 2 nights in Oct 2019

8/10 Good

Senada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short trip to Dusseldorf, always stay at the Holiday Inn, perfect location, great staff however this time the room was way too tiny/tight for a 2 person occupancy
Stayed 2 nights in Sep 2019