Located in Innenstadt neighborhood, Hotel Mirage Düsseldorf-Neuss is connected to a rail/subway station. Travelers who have shopping on the agenda can visit Konigsallee and Düsseldorf Christmas Market. Looking to enjoy an event or a game? See what's going on at Merkur Spiel-Arena or PSD Bank Dome. Visit our Neuss travel guide
Krefelder Str. 1, Neuss, NRW, 41460
What's nearby
Konigsallee
21 min drive - 12.3 km
Messe Düsseldorf
25 min drive - 12.5 km
Port of Neuss
6 min walk - 0.6 km
St. Quirinus Neuss
10 min walk - 0.9 km
Clemens Sels Museum
19 min walk - 1.6 km
Getting around
Neuss Central Station
3 min walk
Niedertor Tram Stop
6 min walk
Düsseldorf Intl. Airport (DUS)
26 min drive
Restaurants
Flotte Theke
2 min walk
Oguz Döner
1 min walk
Mauerwerk
7 min walk
Hafenbar
10 min walk
Café Heinemann
4 min walk
About this property
Hotel Mirage Düsseldorf-Neuss
Hotel located in Innenstadt
Hotel Mirage Düsseldorf-Neuss provides a shopping mall on site and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Buffet breakfast (surcharge), express check-out, and a 24-hour front desk
A banquet hall
Room features
All 75 rooms offer comforts such as laptop-friendly workspaces and separate sitting areas, as well as perks like free WiFi.
Other conveniences in all rooms include:
Bathrooms with shampoo
Separate sitting areas, mini fridges, and digital channels
Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 12 per person
Things to do
Designer stores
Shopping mall
Family friendly
Mini-fridge
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Accessibility
No elevator
More
Banquet hall
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
Digital channels
Food and drink
Electric kettle
Mini-fridge
More
Desk
Heating
Laptop workspace
Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Guests arriving outside of regular check-in hours can use the phone for check-in assistance.
Access methods
Access code, staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 12 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Frequently asked questions
Is Hotel Mirage Düsseldorf-Neuss pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hotel Mirage Düsseldorf-Neuss?
As of 18 September 2026, prices found for a 1-night stay for 2 adults at Hotel Mirage Düsseldorf-Neuss on 20 September 2026 start from AED 205, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
This hotel doesn't offer parking.
What time is check-in at Hotel Mirage Düsseldorf-Neuss?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Hotel Mirage Düsseldorf-Neuss?
Check-out is at 11:00 AM.
Where is Hotel Mirage Düsseldorf-Neuss located?
Located in Innenstadt, this hotel is within a 15-minute walk of Port of Neuss and St. Quirinus Neuss. Freizeitpark Heerdt and Jever Fun Skihalle are also within 3 mi (5 km). Neuss Central Station is only a 3-minute walk and Niedertor Tram Stop is 6 minutes.
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Reviews
Hotel Mirage Düsseldorf-Neuss Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Staff was very helpful and the hotel's location was very central.
2 minutes walk to central neuss station - next to shopping and eating places.
The room sizes are good.
These are the good points.
The minus point is that the hotel is a bit old. I can see that they are renewing slowly - heaters are renewed, tv is renewed etc.
My only complaint was about the pillows. Other than that, good deal for the money
The room was poor quality. The toiletts smell from cigarette very strong. The location of the hotel was good. Breakfast was not possible, but very near you could make breakfast.
I am writing to express my extreme dissatisfaction with my recent stay at [Hotel Mirage]. The experience was far below any acceptable standard, and I feel compelled to highlight the numerous issues I encountered:
1. Dirty Room: The room was in an unacceptable condition upon arrival, with visible dirt and an overall lack of cleanliness.
2. Dirty Towels and Bathroom: The towels provided were stained and unhygienic, and the bathroom was extremely dirty, which made it impossible to use comfortably.
3. Rude Staff Behavior: The staff exhibited unprofessional and rude behavior, which added to the negative experience.
4. Terrible Management: The overall management of the hotel was chaotic and inefficient, leaving guests to deal with unresolved problems.
Such a level of service and cleanliness is unacceptable and does not align with the expectations I had when booking with your establishment.
I request immediate action regarding this matter, including an apology and appropriate compensation for the inconvenience caused. I hope you take this complaint seriously to prevent other guests from facing similar issues.
I look forward to your prompt response.
Stayed 1 night in Jan 2025
Verified review
6/10 Okay
Hamza
30 August 2026
Liked: Staff & service
Disliked: Amenities
Hotel muss renoviert werden. Kein Parkplatz und Bett gar nicht Bequem
Man bekommt mehr oder weniger das, wofür man bezahlt. Die zur Straßenbahn gelegene Seite ist allerdings eine Zumutung: Bei jeder vorbeifahrenden Bahn wackelt gefühlt der ganze Raum, und auch die Güterzüge in der Nacht sind deutlich zu hören. Zum Personal lässt sich wenig sagen – außer, dass die Motivation spürbar gefehlt hat. Insgesamt wirkt das Haus etwas heruntergekommen und veraltet. Die Matratzen sind durchgelegen, und auch die Kissen haben ihre besten Zeiten hinter sich. Für den Preis gerade noch in Ordnung, mehr aber auch nicht.
Goede ligging met naast het station, aardige medewerkers en ruime kamers. Wel is de inrichting wat gedateerd maar dat vond ik geen probleem. Kan het hotel aanraden.
Leider sehr ärgerlich, wir kamen an dann wurde uns gesagt das Hotel sei überbucht und wir müssen nun in das City Hotel 100mtr weiter auf der selben Straße ausweichen. Das City Hotel befindet sich leider in keinem so guten Zustand und die Eingangshalle sowie die Zimmer entsprechen leider keinem hohen Standard, ebenso musste man sich dort den Balkon mit dem Zimmer nebenan teilen..
auf Nachfrage wurde mit Unverständnis reagiert. Wir sollen doch froh sein das wir uns City Hotel dürfen das sei angeblich ein Upgrade.
Alles in allem leider eine sehr schlechte Erfahrung.
- Das Zimmer war viel zu heiß
- Keine Klimaanlage, nur ein Ventilator im Zimmer, den man sich nicht traut anzufassen.
- Betten viel zu weich
- Kabel hängen aus der Decke raus
- Steckdosen am Nachtisch, nur auf einer Seite
- Neue Toilettenpapierrollen dreckig
- Am Empfang musste man zweimal warten, nicht mal eine Klingel am Empfang, damit man auf sich aufmerksam machen kann. Davon abgesehen, hat man mich auch kaum verstanden. Mittags 13 Uhr war mein Zimmer noch nicht fertig, da erst um 15 Uhr check in ist. So konnte ich erst Nachts um 0:30h Einchecken.
Ich hatte einen sehr angenehmen Aufenthalt in diesem Hotel. Das Personal war sehr freundlich, hilfsbereit und professionell. Das Zimmer war sauber, komfortabel und gut ausgestattet, mit einer sehr angenehmen Atmosphäre. Die Lage ist ideal und macht den Aufenthalt besonders praktisch. Ich kann dieses Hotel nur weiterempfehlen und komme gerne wieder!
Stayed 1 night in Apr 2026
Verified review
6/10 Okay
Petra
29 March 2026
Liked: Cleanliness, staff & service
Disliked: Amenities
Freundliches Personal, Zimmer in die Jahre gekommen