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"Great hotel, location, character, and staff."

"This hotel was incredible! We celebrated our anniversary with a stay here! The cleanliness level was immaculate and the staff went above and beyond to make our stay feel special—from the welcome message on the room chalkboard, to the complementary goodies and snacks left for us!—these personalized little touches were both generous and attentive. The staff was friendly and helpful and allowed us to check in early. The jacuzzi tub was such a cool feature! The movie projector and other automated...

"Front desk is understaffed. There are 6 managers who would not consider getting up and helping customers. Rooms are not cleaned in time, and whenever I asked for anything, they do not have it or cannot provide it. If you need a place there, just stay at Hyatt next door."

"Just a perfect place to base ourselves for 3 nights. Super comfortable beds, good size room and super helpful staff, The area is full of history and a short stroll to the shopping and dining district . Off street parking was a bonus as was the breakfast. Would definitely stay again"

"Nice place to stay for the price"

"Check-in was via a code and an electronic lock box for room keys. This was super convenient! Still, it was a bit weird not to have a person there at check-in (we arrived at around 6pm). Room deadbolt wasn't functioning. Staff said they would have the manager fix it; I think they will address it. Cafe next door (operated by the same family perhaps) was awesome. Limited menu, but really nice bakery items. It's a simple place, but we liked it. Glad we found it. We will be back!"

"anything is great. Good breakfast！"

"The heater/ thermostat was broken, then when it was fixed, it made a loud screaching sound whenever it went on, parking sucked,"

"Clean inside and out. Grounds maintained. Staff very helpful and made sure our 2 rooms was side by side. Definitely would stay here again"

"Clean, well-kept property in a good location in College Town with lots of walkable stores and restaurants nearby. Comfortable bed and shower worked very well. Friendly staff."

"There are two elevators and one was down the entire time. The breakfast buffet was ok but there was never any fresh fruit. Over all it was a pleasant stay."

"The rooms were not cleaned on a daily basis, nor were the towels replaced or waste baskets cleaned out daily."

"Very comfortable room with a great shower!"