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"Great stay. Even better staff"

"Beautiful hotel, amazing hospitality and care from every staff member encountered. Steak house, jazz lounge, inn ke"

"Beautiful comfy space and nice lights. Easy to get around Rochester. The kitchen needs more things to cook with though!"

"Our host Gary was very friendly and accommodating. The house is a beautiful classic building. The breakfast was delicious. We will definitely return!"

"Stayed 2 nights and found the room to be clean. Not having a microwave in the room was a bit of an inconvenience as we had to go to the lobby to warm food. We visited the pool on the 4th floor to find a hot tub that had been boarded up and the room was dark and cold and we had to search for the lights. Heating the room and water more thoroughly would have made it more enjoyable. If looking for a solid night's rest I would advise requesting a room away from the elevators that make a loud...

"Everything was good"

"Good, safe clean and useful location. Parking is a little tight, but available."

"The staff couldn’t have been any nicer or more helpful. Easy parking beautiful setting on Genesee River ,wonderful outside fire pit would definitely stay here again"

"Came for a quick stay and honestly the only issue I had that the shower was not cleaned and when I had ask if they could come clean the shower and replace the shower curtain, no one came. Other than that mishap, the staff was super pleasant and offered me free breakfast for the shower inconvenience. Also they have a free shuttle from the airport to the hotel so that was convenient for me."

"The room was clean but a little bit crowded & the lighting in the room was poor. There were many choices in the breakfast room but not nearly enough seating for a hotel of that size. The staff member we dealt with, Cindy, was excellent. It was a pleasant stay."

"Pleasant, helpful staff; good restaurant; clean; comfortable beds; nice location."

"This is an apartment hotel which is great for a family traveling together because everyone can stay in the same unit. The place is large enough for 4 related people, with extra room for watching TV, doing work, etc. The place had clearly been remodeled recently. The lobby and breakfast area looked especially new. We found the location very convenient for attending an event at RIT, and the hotel was in close proximity to many restaurants, markets, and other services. Of course, this is a...

"The rooms could use an update. The toilets are really low which can be a problem if you have knee issues. The shower is good. & there’s good lighting for doing your makeup. Breakfast was OK-"