Find Hotel with a Concierge in East End

"Everything was great … will do it again "

"The staff is amazing! They are all very kind and accommodating. The rooms are nice with a great view. The food is delicious. There is only 1 restaurant and they have a different theme each night for dinner. Lunch is served at the bar outside and it's very windy so that doesn't work very well. They don't have much to do at the resort and really push the excursions. The good news is that there was never a fight for the pool or beach chairs. "

"Overall, a great place to stay for a few nights. Sadly, one end of the beach receives little afternoon sunshine due to the proximity of the higher buildings and another building is being built. The new build makes the property layout feel almost stuffy with one pool now surrounded by buildings. "

"Wonderful 2nd stay. Clean rooms, nice new pool, and friendly front desk staff. Disappointed the restaurant wasn’t open but will be visiting again."

"Everything you need"

"Broken toilet half way through our stay. One outside staff member was very slow on taking orders and was rather unresponsive to trying and getting our order placed. Eventually we got our waters and Nacho's but the tortillas were all very soggy and said it was probably because the staff that delivers the orders took it to the wrong location. We did notify the senior hotel staff members but in the end, it didn't appear things changed with the waitress. She made excuses that it was due to the larger reserved area for a party taking up all of her time. We did notify the supervisor to let him know she needed help but it appeared that didn't happen and we were just offered free drinks from the bar but we declined because we don't drink alcohol. "

"Staff friendly. Hotel clean. Only draw back is beach staff for water sports and rental. Very rude and arrogant. Not the type that make you want to do any booking or activity with them "