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The cleaning products used through the hotel have an over powering smell.

The staff was superb - Nicole and Imani in particular (and Amanda at Rhythm and Sand). The room was clean (most important) but also spacious and light and nicely done. The views are spectacular - loved the deck and swinging chairs. We’ll be back.

The property is just beautiful and the customer service is amazing. The rooms all have incredible views of the harbor with a large living area, well equipped kitchen and luxurious bath rooms. We took the Millionaires Cruise with Dive BVI and had a magical day snorkeling along with a great lunch on Saba Rock. I would highly recommend the resort and the day trips. It is a quiet resort and kids and teenagers would probably not enjoy it. The only thing recommendation we had would be a little...

From the check-in moment we were treated like VIPs, the team provided truly personal attention. Everyone was very friendly, attentive and remembered our names and room number. This small property was a great choice for us to escape the loud crowds, while still being right in front of of the beach. Whenever I wanted to venture outside and explore landmarks (Cane Garden, ferry dock, oad Town,etc) staff provided helpful guidance and even arranged taxi transportation. Food and cocktails at the...

You get the perfect vacation experience as soon as your feet hit the ferry that takes you to the island. Mate Bertie was very pleasant and helpful when getting your bearings around the BVI. When we arrived, Collin was most welcoming and was excellent at making you feel like you're on vacation. Throughout our stay, Julisa was on top of her game, naturally friendly and hospitable. Bertie, Collin, and Julisa are the 3 pillars of that place. The bartenders are cool too!!

We have been to many of the carribean islands, stayed at the Ritz Carlton in Grand Cayman and St Thomas, but this takes the cake. If you are looking for a secluded place, a pampering staff, and great food this is it. From the time we stepped off of the 6 seater double prop Cape Air plane at the Virgin Gorda International Airport (VIJ) (Spanish Town), we were greeted by two of the staff that loaded our luggage, extended cold water bottles, and scented cold wet towels, we knew it was going to be...