Find Family Hotels in East Jakarta

"The apartment was not even remotely close to what was advertised and paid for. Got smoking room instead of non smoking. Not daily cleaning service. The wifi was not reliable had to change modems in the end. The unit had a lot of damages that I had to report on a daily basis. Ants crawling everywhere in the unit daily. The whole family had to use the towels twice due to no daily cleaning as per the advertisement. Management avoid talking to you. If you cannot talk Indonesian do not stay here. ...

"Nice place to stay for a few days "

"False advertising, different to what was advertised for the room, room don’t look even close to advertised one, checked in at 3pm and checked out at 7 pm on the 07.05.2023"

"Service was outstanding. Staff was super friendly & helpful."

"Overal are standard, I’ve stayed there for full 3 weeks!! The cleaners didnt do their job properly..they didn’t change the bed often, so it’s poor service "

"The staff at the hotel are lovely and nothing was too much trouble. We booked a junior suite and yes the room is large and had some welcome snacks for us on arrival the bathroom area was tired. There was one dressing gown and other small bits that let the hotel down. We had an awful trouble with the hotel arranging a transfer from the airport with persistent messages tbat it must be paid up front in to their bank. It all just became stressful and we felt like crimials over a £7 taxi ride. "