DoubleTree by Hilton Hotel Syracuse

Property class: 4

Choose dates to view prices

Located close to Erie Canal Museum and Everson Museum of Art, DoubleTree by Hilton Hotel Syracuse provides a free roundtrip airport shuttle, a grocery/convenience store, and a terrace. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is AED 660
AED 772 total
includes taxes & fees
24 Sep - 25 Sep

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a computer, a chair, and a TV.

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(41 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds, Accessible

A hotel room with two beds, a desk, a TV, and a chair.

Standard Room, 2 Double Beds, Accessible

7.4 out of 10
Good
(6 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Balcony

A hotel room with a large bed, a chair, a desk, and a television.

Standard Room, 1 King Bed, Balcony

7.8 out of 10
Good
(17 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds, Balcony

A hotel room with two beds, a desk, a TV, and a chair.

Standard Room, 2 Double Beds, Balcony

7.0 out of 10
Good
(12 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, Non Smoking

A hotel room with a large bed, a desk with a computer, a chair, and a TV.

Room, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a computer, a chair, and a TV.

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, Accessible, Non Smoking

A hotel room with two beds, a desk, a TV, and a chair.

Room, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, Accessible, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with a view of buildings.

Room, Accessible, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, Accessible, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with a view of buildings.

Room, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a computer, a chair, and a television.

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for 2 Double Beds Nonsmoking

A hotel room with two beds, a desk, a TV, and a view of the city.

2 Double Beds Nonsmoking

  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a computer, a chair, and a television.

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a TV, and a chair.

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(55 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

You may also like

Ad
Lobby lounge

Hilton Garden Inn Syracuse

East Syracuse
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
8.4 out of 10, Very Good, 1,002 reviews
The price is AED 464
AED 543 total
includes taxes & fees
4 Oct - 5 Oct
Hilton Garden Inn Syracuse

About the neighborhood

Located in East Syracuse, DoubleTree by Hilton Hotel Syracuse is in the business district and near the airport. Erie Canal Museum and The Oncenter are cultural highlights, or if an activity is on the agenda, check out Museum of Science and Technology. Check out an event or a game at JMA Wireless Dome, and consider making time for Rosamond Gifford Zoo, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Visit our East Syracuse travel guide
Map
6301 Route 298, East Syracuse, NY, 13057

What's nearby

  • A fast-flowing river with rocks, surrounded by dense green foliage and stone structures.
    Old Erie Canal Historic State Park
    7 min drive - 7.9 km
  • A calm lake with clear reflections of trees and a forested shoreline.
    Green Lakes State Park
    10 min drive - 10.5 km
  • A store named 'TASTE NY | I ❤️ NY' with shelves of products and a display of jars.
    Destiny USA
    12 min drive - 15.4 km
  • The Carrier Dome building with the sign "Carrier Dome Gate A" above the entrance.
    Syracuse University
    13 min drive - 17.2 km
  • Le Moyne College
    9 min drive - 9.7 km

Getting around

  • Syracuse Regional Transportation Center
    14 min drive
  • Hancock Intl. Airport (SYR)
    12 min drive

Restaurants

  • McDonald's
    13 min walk
  • Burger King
    3 min drive
  • Taco Bell
    13 min walk
  • John & Sons Fly Road Market
    3 min drive
  • Dunkin'
    3 min drive

About this property

DoubleTree by Hilton Hotel Syracuse

  • Upscale hotel near The Oncenter
  • Located close to Erie Canal Museum and Everson Museum of Art, DoubleTree by Hilton Hotel Syracuse provides a free roundtrip airport shuttle, a grocery/convenience store, and a terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
  • Other perks include:
    • An indoor pool
    • Free self parking
    • Cooked-to-order breakfast (surcharge), express check-out, and express check-in
    • ATM/banking services, concierge services, and free newspapers
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 250 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
  • Extra amenities include:
    • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
    • Bathrooms with designer toiletries and shower/tub combinations
    • 42-inch flat-screen TVs with premium channels
    • Recycling, refrigerators, and free infant beds

Similar properties

Lobby
Embassy Suites Syracuse
East Syracuse
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
8.4 out of 10, Very good, 1,003 reviews
The price is AED 539
AED 631 total
includes taxes & fees
27 Sep - 28 Sep
Embassy Suites Syracuse
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 5 to 17.95 for adults and USD 5 to 12.95 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 16,006 square feet of conference space
  • 24-hour business center
  • 8 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 7 floors
  • Banquet hall
  • Built in 1977
  • Fireplace in lobby
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay

Service animals are welcome, and are exempt from fees

Up to 50 lbs per pet

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 25.0 per stay

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 17.95 for adults, and USD 5 to 12.95 for children
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does DoubleTree by Hilton Hotel Syracuse have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at DoubleTree by Hilton Hotel Syracuse?

As of 18 September 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Syracuse on 24 September 2026 start from AED 660, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Hotel Syracuse pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 50 lbs per pet. There's a fee of USD 50.00 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Hotel Syracuse?

Check-in start time: 4 PM; Check-in end time: anytime.

What time is check-out at DoubleTree by Hilton Hotel Syracuse?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does DoubleTree by Hilton Hotel Syracuse provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 6 AM–11 PM on request.

Where is DoubleTree by Hilton Hotel Syracuse located?

Situated near the airport, this hotel is within 6 mi (10 km) of Syracuse University, Destiny USA, and Erie Canal Museum. The Oncenter and Everson Museum of Art are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

DoubleTree by Hilton Hotel Syracuse Reviews

8.4

Very Good

8.4

Cleanliness

8.2

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 562 out of 1002 reviews
Rating 8 - Good. 191 out of 1002 reviews
Rating 6 - Okay. 143 out of 1002 reviews
Rating 4 - Poor. 62 out of 1002 reviews
Rating 2 - Terrible. 44 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
The breakfast was really a great addition! We stayed there to go to the RnB Tour, we are from NYC so it was great to get out of the city!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Breakfast buffet was very good. The staff was very helpful.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Nice spread for breakfast.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff was fantastic.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick to book, easy check in and a very clean quiet room.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Several people had dogs with them, so definitely pet friendly. Nice hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Loved the pool.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to alter registration, comfy bed, clean
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly friendly staff, fairly clean facilities.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great staff, beautiful Christmas tree, and clean!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff is amazing!!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Great food and a nice bar on site!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful with check in and shuttle service.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Staff was great. Needs updating in the worst way. Prom and multiple girls softball teams staying while I was there so very very loud
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a basic room. Staff was friendly and helpful.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay. Only one complaint i have is the beds could be better. The bedding was not soft, the pillows too flat and the bed itself too hard. The hotel, staff, amenities, parking and cleanliness were all great. Didnt try the breakfast.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Our stay was very comfortable. Staff is very helpful and friendly.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Breakfast was very good - omelet station! The bar food was also very good. AC wasn’t strong - room was a bit warm the furniture/doors were a bit dated and dinged, and the windows were super dirty. Overall a good experience.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff is especially friendly , helpful and professional .
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet room, excellent dinner
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, nice restaurant. Lovely place.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great restaurant.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle was so nice to have - it does take about 15 minutes to the airport, so that needs to be factored in. All in all, a fine overnight and no real issues.
Stayed 1 night in Mar 2026