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Hilton Garden Inn Syracuse

3.0 star property
Travelers can admire local art collections before returning to the hotel's cozy fireplace or taking a refreshing swim in the indoor pool

Choose dates to view prices

The Hilton Garden Inn Syracuse offers a perfect base for cultural exploration. Guests can discover the Erie Canal Museum and Everson Museum of Art, then return to enjoy a drink at the Wild Goose Pub, savor a cooked-to-order dinner, or soak in the spa tub.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is AED 458
AED 536 total
includes taxes & fees
27 May - 28 May

About this property

Hilton Garden Inn Syracuse

  • Hotel near The Oncenter
  • Located close to Erie Canal Museum and Everson Museum of Art, Hilton Garden Inn Syracuse provides a grocery/convenience store, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site restaurant, Wild Goose Pub, serves dinner. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool
    • Free self parking
    • Cooked-to-order breakfast (surcharge), express check-out, and express check-in
    • A water dispenser, ATM/banking services, and wedding services
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 100 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak well of the clean rooms at the property.
  • More amenities include:
    • Hypo-allergenic bedding, pillowtop mattresses, and sofa beds
    • Bathrooms with bathtubs and hair dryers
    • 42-inch LCD TVs with cable channels
    • Recycling, refrigerators, and microwaves

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  • Pet friendly
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includes taxes & fees
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are required to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.95 for adults and USD 10.95 for children
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Garden Inn Syracuse have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Hilton Garden Inn Syracuse?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Syracuse on 27 May 2026 start from AED 458, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Syracuse pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a deposit of USD 150.00 per stay and a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Syracuse?

Check-in start time: 3 PM; Check-in end time: 1:00 AM.

What time is check-out at Hilton Garden Inn Syracuse?

Check-out is at noon.

Where is Hilton Garden Inn Syracuse located?

Situated near the airport, this hotel is within 9 mi (15 km) of Syracuse University, Destiny USA, and Erie Canal Museum. The Oncenter and Everson Museum of Art are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 538 out of 1012 reviews
Rating 8 - Good. 275 out of 1012 reviews
Rating 6 - Okay. 105 out of 1012 reviews
Rating 4 - Poor. 55 out of 1012 reviews
Rating 2 - Terrible. 39 out of 1012 reviews

Reviews

Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities
Friendly staff, very clean, and great food! Overall great stay!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities
Nice room, very clean, and great price! Plus all the staff were super sweey and friendly! Would definitely stay again!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great era and the staff was amazing! Highly recommend
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Vera

Liked: Cleanliness, property conditions & facilities
Clean room, friendly staff, free extra bed was comfortable, and short walk to the prudential center for an amazing concert.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Carlaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Great quiet location.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay, convenient and clean
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
The front desk people were so friendly and warm after a long day!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and welcoming. Breakfast was great room was cozy
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room. Good breakfast buffet.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Pedro A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Tara

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay! The staff was very kind and helpful, the restaurant was delicious and accommodations excellent.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Nancy

Great Hotel, nice warm bar, library wood, rooms are clean and comfortable beds, pillows.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Beverly A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amenities for a one night stay
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

john paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Especially Colleen!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service when checking in and out!
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Matthew

Liked: Cleanliness
Disliked: Amenities
Room/hotel was clean and staff was courteous and helpful. However the pool was very murky and on the cold side. The hot tub was anything but hot. We also had no hot water in the room so we could not take any showers. When I talked to the front desk they said they reset the boiler,but after waiting well over an hour still no hot water.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Robin

Liked: Property conditions & facilities
Staff was friendly and the rooms were clean
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and professional and the food was amazing!!! We will definitely stay there again!!!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Patti

Liked: Cleanliness, amenities, property conditions & facilities
Staff extremely nice. Loved swimming and the hot tub
Stayed 1 night in May 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Bed and pillows were comfortable. Temperature was good. Easy to get to. No free breakfast but coffee was good. Would stay again.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean and quiet stay
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel & staff . Clean .
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish there were restaurants closer. Breakfast and Dining Room food was great.
Stayed 3 nights in Mar 2025