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"Great towels and bedding. Good proxity to airport and shopping center is a quick walk away. The bar at the restaurant had good food and service."

"Kids had a great time"

"If you want easy access to SeaWorld Theme Park- then do it. Otherwise, don’t bother. The staff - particularly the managers - are abhorrent and rude. We checked into our room to find a broken toilet seat, bugs flying around and thick black hair all throughout the shower. Disgusting and insanitary. It’s unknown if the shower or bathroom was cleaned after the previous guests. When I flagged the issues and spoke with Suzanna (manager), she turned the tables on me and made it out to be my fault...

"The free shuttle to both airports was a real bonus."

"Great facilities for kids to enjoy"

"Loved it"

"Wonderful stay. Always a favourite when working in the city"

"Thoroughly enjoyed our stay at this hotel. Staff was amazing very helpful and accommodating. Always greeting you with a warm smile when you enter the hotel. Love the tap of sparkling water available at the back. Super accessible to most of the area, visited from Canada would highly recommend if you’ve never been to Melbourne before. During our day, we had a small issue with the dishwasher. The staff were reassuring and did not make us concerned, issue was fixed within a reasonable time. Also,...

"Great at everything"

"Great"