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"Very Clean, the room smelt so nice! plenty of power points in the room for charging devices. Smart T.V. was an added bonus! "

"Great place to stay, walking distance to both the beach and the city centre. Cleanliness is important to me and my room was spotless. Staff very pleasant and helpful."

"The staff is very friendly "

"Great views from the apartment we stayed in."

"I was on a business trip but everything fitted in well, stable wifi for ZOOM and 50 TV Sports all appreciated. "

"This is the second time I have stayed at the Emerald Hotel in Gisborne. I don’t think I would stay anywhere else. The quality of the rooms are exceptional. They are decent sized rooms and excellent value for money. Compared to other hotels around the country, they are shoebox sized compared to the rooms at the Emerald. Lisa and her team are incredibly friendly and their service is exceptional. Lisa went above and beyond in advising us on the best places to go in Gisborne for food and grocery shopping. She is a wonderful hotel manager and I am grateful for the service that she provided. Overall I thoroughly recommend the Emerald Hotel as a place to stay in Gisborne. "

"Nice and close to the airport, great for early morning flights."

"Good central location fir our needs"

"The property was clean and nice. The staff was great!"