Find hotels in Eastmark, Phoenix from AED 294

"Human waste was on the toilet paper when I arrived. Got bitten by bugs. Spent less than 30 minutes in room - property denied refund request. "

"So disappointed in this property. Let me start off by telling you when you go to check in there is not a human being there to check you in. You will be checked in virtually with an agent at another location. Yes you got that correct it's a virtual check-in so you stand in front of a TV with a camera and you speak to a live person that is located in God knows where and the machine spits out your key card. I really had no problem with that it was the fact that I paid nearly $100 to have somewhere to sleep only. The bathroom was not so great but when I went to take a shower the next morning I discovered all kinds of mold and filth inside the shower area and refused to get inside of it. I found an employee who I told about the issue her comment was " okay" I wish they would have saved me the trouble and the money and let me just sleep in my car for free! Also got up in the middle of the night to use a restroom and the toilet is leaking from underneath and I stepped into a huge puddle of water. This location used to be okay but not so much anymore. Super disappointed and disgusted. Motel 6 called me to ask about my stay I told them and they did absolutely nothing about it didn't even care. Didn't offer me a free night or even a discount on another night absolutely nothing. So motel 6 thanks for letting me start my day without a fresh shower! You need to do better! What a ripoff!"

"very friendly staff, hotel super clean. the pool was nice. the grilled cheeses are to die for & the service was fast. breakfast also good!!"

"yes"

"Rooms were of decent size, no carpeting, clean….but the pillows…..just miserable. Parking was close, easy and well lit. The area is rough looking with most of your normal shopping/eating options over two miles away. Tram service is right out front. "

"Great for short stays. Great price!!"

"Great hotel. Very clean, great location and friendly staff."

"This location is brand new and in great condition. It is a little tricky getting to the hotel itself due to all the road construction."

"Front desk staff was not polite and was immediately defensive at check-in, which raised an early concern. The room itself was unacceptable. Floors were sticky, counters were not cleaned, and there was a strong, unpleasant odor throughout. The bedding was visibly dirty, with stains on the sheets and blood on the pillows. The bathroom was unsanitary, and the plumbing under the sink was exposed, broken, duct-taped, and leaking water onto the floor, creating a safety hazard. Due to these conditions, we did not stay and left immediately after notifying the front desk. We were told a refund would not be issued, despite the room being unsafe and clearly not as advertised. Expedia also declined to take accountability. Even with photo documentation and a formal request, they stated they could not issue a refund without hotel approval. I strongly recommend choosing a different property and booking platform that prioritizes customer safety and basic cleanliness standards."