"I am writing an email to complain about an incident which occurred at your hotel when I stayed on the 20/2/26 myself and my mum had driven up to pick my 4 year old up for the weekend and decided to stay at your hotel the waterside hotel during our stay we were disturbed twice by one of your fire alarms so we had to evacuate the building in doing so we all had to wait outside during a brief inspection by the fire brigade we were allowed back into the hotel and back into our rooms. So after trying...

"Staff was very helpful. Room ,I imagine they are all the same need a update .it was feeling a bit unloved ."

"Great location and free parking is certainly beneficial. Staff are always fabulous."

"This hotel is a great place to stay. The beds were really comfy,pillows were lovely and soft not like bricks under my head. The food was great in the restaurant plenty of choice, you can watch sports or sit in the garden. The bar has a wide range of drinks and snacks and a pool table. I found the room decor very tasteful however I did have an issue with the shower no fault of the hotel just a stupid design which a lot of the hotels have. My reason for staying was a post operative one as I live...

"Definitely stay again. Really enjoyed the breakfast too. "

"Wet and damp walls no water to shower.. Starf require customer service lessons "