"We arrived and were told they were behind in cleaning rooms, but ours would be ready “soon”. I checked an hour later, still not ready with no estimated time. At this point, we were missing our 5 pm dinner reservation. 15 mins later, there was a very brief power outage (3-5 secs). At 5:45, now 2 hours after our arrival, I checked again. I was told the “system” was down due to the power glitch and they had no idea or way to know which rooms were cleaned as housekeeping enters everything...

"will never stay here again. The lobby is the only part of the hotel that actually looks good. I was moved to three different rooms, and every single one was dirty. ​The first room had scratched-up furniture and smelled like a locker room. The second room smelled terrible and looked just as bad. I thought the third room might be decent, but it had a moldy odor, wet clothes left in the closet, a running toilet, and a clogged sink. ​To top it off, the front desk agent was visibly annoyed with me...