Find Hotel with a Concierge in Edmonton

"Overwhelming smell, (moldy, slinky, dirty) throughout the floors and in our room. Pepperoni on the rug in our room that was crusted over. Bed- super comphy!! Noise level of the hotel and cleaning staff unacceptable :( 5:00 snow blowers going outside, 9:00sm cleaning crew in the next room literally banging the vacuumed up against the wall. Prior to that opening and closing (slamming shut) of doors from 8am. We’ve stayed here previously a few times and it was never like this :( won’t return. "

"We enjoyed the location, walked around downtown, rooms were a good value, but Kay at the front desk outshone it all. She was hospitable, polite and very helpful. Thanks Kay for enhancing our stay. There were also 2 friendly gentlemen staff members in the foyer who greeted us and another helpful person at the front desk whose name I didn't get. Having great team members meet and greet your guests make a wonderful first impression."

"Looked better in pictures, not worth the money "