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"Staff"

"Clean facility, friendly staff and pretty view. Howver, this property is located directly on the freeway and is very noisy. Do not bother paying for a balcony because they are facing the freeway and even with the door closed it is extremely loud."

"Excellent hotel and at a very convenient location. Clean rooms, very friendly and helpful staff (shout out to Susanna at the front desk). Would definitely recommend a stay here."

"Great staff and beautiful location. "

"Visiting in September allowed us to see the colors begin to change! The Sonnenalp staff goes above & beyond to meet your needs! We had never been the Vail and did have questions about directions, locations, transportation, etc! The concierge was amazing in not only providing guidance but also making arrangements to make our stay so much more enjoyable! We hiked, rode the gondola, shopped, ate at so many of the area restaurants so easily accessible by walking, visited Ford Park, went horseback riding at Vail Stables, and more! So much to do—our 4- night stay was perfect, but we can’t wait to return in the winter. The housekeeping staff was so attentive! Our room always smelled so clean! Honestly, the entire property looked and smelled clean and fresh! The restaurants for breakfast, lunch and dinner were so good—staff was engaging and great to talk with as well. I must admit, when making our initial decision to book we were deciding between the Sonnenalp & another very high-end, well known property. We consistently said how happy we were that we chose the Sonnenalp!! Can’t wait to return!!!"

"The price budget compared to everyone else. Not greedy. Logical for the season. Reasonable to see the fall trees"

"Location is great and the service and and all employees from the valet to room service were exceptional!"

"very clean and modern"

"Friendly staff with all the amenities "