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"My experience was highly unsatisfactory. Despite booking and paying for two rooms, we were relocated to a different property and provided with only one room, requiring four adults to share a cramped space. This disruptive change was communicated to me just two hours prior to check-in. The actual room and property were completely different and inferior to the advertised images, leading me to believe this is a recurring issue for guests."

"No staff at all. Room wasn’t cleaned at all, nothing was provided."

"Very clean, good facilities provided in the apartment."

"The location of the building was close to the tram stop and the area was nice overall. However when we got there, there was some bugs in the room so we had to kill them before we went to sleep and the place was old overall which is fine but it wasn’t super clean."

"Clean 2 bedroom, 1 bath with kitchen apartment. Very close to the tram & bus station where you can catch no. 9 tram going to Old Town Zurich and no. 14 tram going Zurich HB where you can catch trams to Luzern, Bern, Interlaken and other cities. COOP grocery store is walking distance. There are restaurants and a pizzeria nearby. Laundry in the basement is very convenient if you are staying longer. I’ll stay again."

"I wasn't able to use the tv and coffee maker. All others are very good"

"Not bad"

"The only negative was the lack of air conditioning and no screens in the windows. Outside of that everything was amazing."

"Check- in hat super funktioniert per Schlüsselbox und Code. Ruhige Wohnanlage. Sie befindet sich in der Stadt, da ist Straßenlärm normal."

"Absolutely Horrible Experience – Dirty, Unsafe and Zero Customer Service! Our experience at SwissStar Irchel was absolutely horrible, with serious safety hazards in the room. Room 404 was extremely cramped and could not accommodate 3 people. Dangerously sharp furniture and fixtures around the bed. Even more disturbing, extremely sharp hooks directly above the headboard, right where someone could easily hit their head. It is completely unacceptable for sharp metal fixtures to be positioned...

"Centrally located. Lots of space. Clean."

"Eenvoudige kamer. Keukentje is aanwezig. Openbaar vervoer verbindingen zeer nabij en goed."