Calle 1, 11 Avenida, Zona 1, El Estor, IZABAL, 77012
Lake Izabal16 min drive
Finca Paraiso Hot Springs31 min drive
Rio Dulce Bridge75 min drive
Most relevant reviews
ExperimentalCarousel
8/10 Good
It is right on the lake. The view from my window was unsurpassable.
Jan 8, 2020
2/10 Terrible
Worst hotel ive ever been to. They cannot find my booking when inarrive and only accept cash. Very outdated room and dir...
Jul 5, 2019
Room options
View all photos for Basic Triple Room, Multiple Beds, Lake View
Basic Triple Room, Multiple Beds, Lake View
Highlights
Individually furnished
Individually decorated
Air conditioning
LED TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
4 sq m
Lake view
Sleeps 3
1 Twin Bed and 2 Queen Beds
View all photos for Basic Double Room, Multiple Beds, Garden View
Basic Double Room, Multiple Beds, Garden View
Highlights
Individually furnished
Individually decorated
Air conditioning
LED TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
4.0 sq m
Sleeps 2
1 Double Bed and 2 Queen Beds
View all photos for Basic Single Room, 1 Twin Bed, Garden View
Basic Single Room, 1 Twin Bed, Garden View
Highlights
Individually furnished
Individually decorated
Air conditioning
LED TV
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
4 sq m
Sleeps 1
1 Twin Bed
About the neighborhood
El Estor
Chalet Castillo is located in El Estor. The area's natural beauty can be seen at Lake Izabal and Finca Paraiso Hot Springs. Take an opportunity to explore the area for water adventures such as water skiing.
You can look forward to a terrace, a garden, and laundry facilities at Chalet Castillo. Enjoy onsite activities like ecotours and fishing. Guests can connect to free in-room WiFi.
You'll also find perks like:
An outdoor pool and a children's pool
Free self parking
A roundtrip airport shuttle (surcharge), motorized watercraft on site, and tour/ticket assistance
A 24-hour front desk, smoke-free premises, and luggage storage
Room features
All guestrooms are individually furnished, and include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi.
Other amenities include:
Bathrooms with showers and free toiletries
LED TVs with cable channels
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Roundtrip airport shuttle (surcharge)
Things to do
24-hour pool access
Children's pool
Ecotours
Fishing
Motorized watercraft
Outdoor pool
Family friendly
Children's pool
Laundry facilities
Outdoor pool
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Tour/ticket assistance
Outdoors
BBQ grill(s)
Garden
Picnic area
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Handrails in hallways
Handrails in stairways
Upper floors accessible by stairs only
Well-lit path to entrance
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Free toiletries
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
Cable channels
LED TV
More
Access via exterior corridors
Individually decorated
Individually furnished
Laptop-friendly workspace
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 1:00 PM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
We should mention
This property does not have elevators
24-hour pool access
Property is also known as
CHALET CASTILLO Hotel El Estor
CHALET CASTILLO Hotel
CHALET CASTILLO El Estor
Hotel CHALET CASTILLO El Estor
El Estor CHALET CASTILLO Hotel
Hotel CHALET CASTILLO
Chalet Castillo Hotel
Chalet Castillo El Estor
Chalet Castillo Hotel El Estor
Frequently asked questions
Does Chalet Castillo have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is available 24 hours a day.
Is Chalet Castillo pet-friendly?
No, pets are not allowed at this property.
How much is parking at Chalet Castillo?
Self parking is free at this property.
What time is check-in at Chalet Castillo?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Chalet Castillo?
Check-out is at 1:00 PM.
Does Chalet Castillo provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Chalet Castillo located?
Situated in El Estor, this hotel is 5.2 mi (8.3 km) from Lake Izabal and 11 mi (17.7 km) from Finca Paraiso Hot Springs. Rio Dulce and Rio Dulce Bridge are also within 32 mi (52 km).
Chalet Castillo Reviews
Reviews
5.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 2 reviews" "
10 - Excellent
0
Rating 8 - Good. 1 out of 2 reviews" "
8 - Good
1
Rating 6 - Okay. 0 out of 2 reviews" "
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews" "
4 - Poor
0
Rating 2 - Terrible. 1 out of 2 reviews" "
2 - Terrible
1
5.0/10
Cleanliness
5.0/10
Staff & service
4.0/10
Property conditions & facilities
Reviews
8/10 Good
Verified traveler
Traveled with family
8 Jan, 2020
Liked: Cleanliness, staff & service
It is right on the lake. The view from my window was unsurpassable.
Worst hotel ive ever been to. They cannot find my booking when inarrive and only accept cash. Very outdated room and dirty. Will never stay at this place ever again.