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Hotel Santa Elena

3.0 star property
Hotel in El Fuerte with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Hotel Santa Elena

32-inch flat-screen TV with cable channels, TV
Breakfast served, local and international cuisine, alfresco dining
Cooked-to-order breakfast on weekends (MXN 150 per person)
Interior
32-inch flat-screen TV with cable channels, TV
Hotel Santa Elena, in a provincial park, offers a retreat for nature lovers. Its restaurant, Mansion Orrantia, serves local and international dishes with garden views that change throughout the day. Guests appreciate free WiFi and self parking.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • Parking included
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Single Room

Deluxe Single Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Single Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Down duvet
Pillowtop bed
Egyptian cotton linens
Premium bedding
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Down duvet
Pillowtop bed
Egyptian cotton linens
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Double Room

Panoramic Double Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Panoramic Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Down duvet
Pillowtop bed
Egyptian cotton linens
Premium bedding
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Single Room

Panoramic Single Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Panoramic Single Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Down duvet
Pillowtop bed
Egyptian cotton linens
Premium bedding
  • City view
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
Antonio Rosales 108, Col Centro Histórico, El Fuerte, SIN, 81820

What's nearby

  • El Fuerte Plaza - 1 min walk - 0.0 km
  • Municipal Palace - 2 min walk - 0.2 km
  • El Fuerte Museum - 3 min walk - 0.3 km
  • Sacred Heart of Jesus Church - 3 min walk - 0.3 km
  • Bosque Secreto - 9 min walk - 0.8 km

Getting around

  • Los Mochis, Sinaloa (LMM-Federal del Valle del Fuerte Intl.) - 118 min drive

Restaurants

  • ‪MARISCOS EL NAVEGANTE - ‬13 min walk
  • ‪Restaurante “La Texana” - ‬1 min walk
  • ‪Tacos Lily - ‬3 min walk
  • ‪La Galera - ‬3 min drive
  • ‪Mercado Municipal - ‬3 min walk

About this property

Hotel Santa Elena

Hotel in a provincial park
A terrace, a garden, and a bar are just a few of the amenities provided at Hotel Santa Elena. The on-site local and international cuisine fine-dining restaurant, Mansion Orrantia, offers breakfast, lunch, dinner, light fare, and al fresco dining. Stay connected with free WiFi in public areas.
Additional perks include:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • Luggage storage, smoke-free premises, and a banquet hall
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free bottled water.
More conveniences in all rooms include:
  • Egyptian cotton sheets, pillowtop mattresses, and down comforters
  • Bathrooms with rainfall showers and shampoo
  • 32-inch flat-screen TVs with cable channels

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9.4 out of 10, Exceptional, 109 reviews
Mansión Serrano

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Weekend cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 150 for adults and MXN 120 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mansion Orrantia

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • In a provincial park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 for adults and MXN 120 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Santa Elena Hotel
Hotel Santa Elena El Fuerte
Hotel Santa Elena Hotel El Fuerte

Frequently asked questions

Is Hotel Santa Elena pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Santa Elena?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Santa Elena?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Santa Elena?

Check-out is at noon.

Does Hotel Santa Elena provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Santa Elena located?

Situated in a provincial park, this hotel is steps from El Fuerte Plaza, Municipal Palace, and Sacred Heart of Jesus Church. El Fuerte Museum and Bosque Secreto are also within 10 minutes.

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Hotel Santa Elena Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 35 out of 63 reviews
Rating 8 - Good. 18 out of 63 reviews
Rating 6 - Okay. 6 out of 63 reviews
Rating 4 - Poor. 2 out of 63 reviews
Rating 2 - Terrible. 2 out of 63 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities
Staff made us welcome from the moment we arrived and went the extra mile to ensure we have everything we needed. Great location and best restaurant in town.
Stayed 2 nights in Apr 2023

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing old hotel with 20 ft ceilings and original doors and hardware. The interior courtyard is open to the sky. The location adjacent to the Zocalo is great, but can be noisy at night. Guests should plan on seeing the Zorro show on the other side of the Zocalo.
View from our room.
Hotel Santa Elena
Tourist train at Zocalo
Hacienda/Hotel for Zorro Show
Stayed 1 night in Sep 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the main square. Beautiful old building, lovely room. The clock in the square seemed to ring throughput the night, heard it when awake, didn't actually wake me, but might if you're a light sleeper.

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff was courteous.
Stayed 1 night in Oct 2025

2/10 Terrible

Raymundo

Disliked: Cleanliness, staff & service, property conditions & facilities
Un hotel que no tiene agua caliente y sin internet y cobran y ofrecen cosas que no tienen
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniela W Morales

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecta ubicación
Stayed 1 night in Oct 2025

8/10 Good

LAURA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gusto el estilo y ubicación del hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Arenita

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 1 night in Jul 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente muy limpio la habitación amplia y cómoda
Stayed 1 night in May 2025

10/10 Excellent

Cynthia Lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar Historico

Es una propiedad muy bonita e histórica, su ubicación es excelente tienes todos cerca atracciones y comida además las habitaciones son muy cómodas y amplias nos encantó
Stayed 1 night in Apr 2025

8/10 Good

alberto

Liked: Cleanliness, staff & service, property conditions & facilities
En la habitacion habia mucho mosquito, por lo demás, bien
Stayed 1 night in Mar 2025

8/10 Good

Mariana

Liked: Cleanliness, room comfort

La pasamos bien en familia

El hotel en general estuvo bien, cómodo y limpio. No llevábamos coche por ello no se dar referencias sobre estacionamiento. El fuerte es una buena parada turística, el pueblo es chico pero interesante. Lo disfrutamos.
Stayed 1 night in Mar 2025

10/10 Excellent

Rodolfo Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena Calidad - Precio
Stayed 1 night in Mar 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lindo lugar, céntrico,cerca de toda la zona turística del lugar
Stayed 1 night in Feb 2025

10/10 Excellent

Godier Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Maria Lidia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
🤗
Stayed 1 night in Oct 2024

10/10 Excellent

Héctor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran relación calidad / costo. Personal muy amable, instalaciones bonitas y excelente ubicación. Volvería sin dudarlo.
Stayed 1 night in Jul 2024

10/10 Excellent

Brisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran opción. Me gustó!! Solo cambiaría la TV pero camas comodas, agua caliente , limpio y el servicio muy bueno !
Stayed 1 night in Apr 2024

10/10 Excellent

luis francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un lugar para volver

Excelente lugar, siguiente viaje llegaremos ahí mismo, súper amable el personal
Stayed 2 nights in Jan 2024

8/10 Good

Ricardo

Muy buena atención
Stayed 1 night in Dec 2023

6/10 Okay

Robert

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Even though we reserved a room 3 months in advance we were given a room facing the street. We then requested a room toward the back but were told the street noise would end around 9 pm. We were tired from a 6 hour drive but said OK. Wrong! The street noise could not be blocked out and continued until the wee hours of the morning. When we tried the in room safe the lady said "it doesn't work" no reason, no alternative. When opening the side door to the balcony the window shade fell between the top of the door and the wall and since that the door was about 10 feet tall, we could not close the door. There was no seal at the bottom of the shower door so water came out onto the bathroom floor. Not a good experience.
Stayed 1 night in Oct 2023

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno! Ella atención muy atenta y las instalaciones en buen estado, limpio y cómodo
Stayed 1 night in Oct 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
It's in the middle of the town with views of the park. Very traditional Mexican style.
Stayed 1 night in Aug 2023

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No aceptan American Express. Solo efectivo a partir de las 8 de la noche