Find all hotels by Independent in El Hoyo from AED 234

"I canceled the booking. Hotel was closed when we arrived. I have to spend the night in the car with my 98 year father and two sisters. I want a refund. "

"Como resumen: la construcción es increíble, recreando una auténtica hacienda. El personal es fantástico, especialmente Fatima, la recepcionista. Pero hay una clara falta de personal y de coordinación, que finalmente se resuelve gracias a la buena voluntad de los empleados. Llegamos a las 8pm y nuestra habitación estaba sin hacer, otro día no cambiaron las toallas… Todo resuelto gracias a la buena voluntad de cada uno de los empleados a los que acudimos con el problema. "

"Very cold, no breakfast and no dinner offer in the accompanied restaurant. For non spanish speaking people a real challenge. The cleaning staff was most helpful to support our stay. For spanish speaking it might be much easier. Any flyers or door inscripts for the workflow would be helpful. Anyhow, price and tidyness was very ok !! "

"It was not possible to stay there because the reception desk only works until 9pm.. our passengers will arrive after that. As being a non refundable booking, I have tried to cancel it but it wasn`t allowed by the Expedia. Kind regards"

"El aire de la habitación doble no funcionaba, avisamos y vinieron en seguida "

"Todo bien, lo único que no funcionaba el wifi, pero estaba muy limpio y bastante grande."