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"The staff was amazing "

"Everything about this hotel was perfect. Staff was great, bar was great, and the complementary breakfast was sooooo good. Didn’t taste like the typical comp breakfast. And the man who was making the omelettes was singing his absolute heart out by himself and I loved it, haha. I would definitely recommend this hotel if you’re in Syracuse :) "

"yes"

"room was clean, staff was nice and helpful, parking was good!"

"Great breakfast options, kitchenette was useful to have in room, as well as multiple USB-A chargers."

"We had an adjoining door between us and the next room (not something we requested). The people next door who we didn't know were talking on the phone and we could hear the whole conversation. We finally put pillows on the floor to block the bottom and side of the door - that helped some. We didn't request another room or anything and the neighbors went to bed about the time we did. Luckily. I booked this hotel because of strong reviews about the breakfast. However, besides the waffle irons, breakfast was nothing special."

"Good breakfast, clean and comfortable, easy access, good location. "

"Staff was very friendly and helped us with any questions we had. The rooms were clean and finding a parking spot was very easy so that was nice!"

"The staff was rude and mainly unhelpful at most points. They were frequently missing from the front desk even during open hours. The entire hotel smelled like smoke and pot smell. We asked for body was during the stay since it ran out and no one ever brought it. It was nice that it was new but the staff and smell really got to us "