Search Vacation Homes in Elma

"Room needed to be vacuumed better. Maybe time for new vacuum ."

"I understand the difficulties in staying open during a remodel. You need more staff during this time to help people past the mess. The gentleman that registered us did a great job under the circumstances but he should have had two more people helping him. The hot water in the shower took at least 10 minutes to arrive. The bathroom was beautiful but the shower doors were installed incorrectly causing a huge amount of water to go between the doors and on to the floor. But everything else was very nice!"

"Old hotel."

"Room was not ready at check-in time because there were no available clean rooms. Once we got into the room at 9:30 pm, we discovered all of the baseboard trim had been ripped off of the walls, glue and soiled stains on walls, dead bugs in corners of flooring, soiled sheets with stains that had not been changed since the last guest, and we had to request all new bedding. Manager handed us new sheets and we had to strip our own beds and put on new linens ourselves. "

"Great place and great staff"

"One star is generous but can't leave a review with zero. I get it's a low rate hotel so expectations aren't to be high, but some basic cleanliness is definitely expected. Place was run down and filthy. Got in after hours, so used the night check in window. Clerk had company over and was watching a movie and took a few minutes to tend to us as we waited at the window. Then we parked near our room and had an unhoused guy setting up his bed in his van in the parking lot. We made our way up to our room and was immediately greeted by the foul smell of dirty socks and cigarettes, even though it was supposedly a non smoking room. We looked around and could not find a single clean surface. Dust, dirt and unidentifiable stains on every surface including the lamp shades. Got brave enough to check inside the microwave and saw an explosion of some unknown source all over the sides and top of it. Who knows what was in there. We ran out of the property and booked a room at the Hilton Garden Inn down the road. Manager had the nerve to tell us they could only refund one night out of our three night stay, even though we spent a total of 5 minutes in there. Do yourself a favor and stay away from this place. You're better off sleeping in your car or under a bridge somewhere."

"breakfast was good, staff was pleasant and helpful. parking felt safe, room was very nice and clean"

"The property was clean, the rooms were nice, clean and comfortable. The staff was great. The teenagers loved the hot tub and pool. Didn’t smell like smoke it was a great environment to be in."

"Great food great coffee fun event"