Find Cheap Hotels in Emerald Hill

"Stunning communal areas but dated rooms The lobby and pool areas are great but I felt there was a lot lacking in terms of warmth of customer service The kids soft play is SGD45 for 3 hour even for hotel guests, the Splash waterpark area is limited to one morning or afternoon per accomodation night. None of these limitations are made clear at booking despite those areas being advertised as bonuses for families Staff felt undertrained with different answers given for the same questions. Including a request for a glass of milk for a child being SGD 10. Perplexing to say the least It is a nice hotel and looks the part on arrival but it's without warmth of customer service "

"Property was clean with very easy access to the terminals."

"It is a really good experience by sleeping one night in this iconic hotel. The bed is really confortable and the breakfast was excellent."

"Have to upgrade on maintenance. Not enough staffs for everyday housekeeping. Every three days housekeeping is not good. Need to check throughly with safe because we have to call two separate days for dying out safe battery. Laundry room needs to upgrade with more big washing machines and dryer. Washing machines are too small. "

"Great stay - 4th time at the Hotel - very central and friendly staff"

"Great spacious room. Well lit. Work space useable. Stayed in the Premier tower. Breakfast included. Continuous refreshment and late afternoon cocktails and snacks…that substitute for a light dinner(!)"

"Nice clean and polite staff"

"Good"

"We stayed here 2 nights pre cruise with a group of 40. They were very accommodating and helpful in every way. The rooms are small but nicely arranged. We really enjoyed this location as it is central for toying around the city. The train station is very close and there's even someone in there to answer questions and help you with tickets."