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Great location and facility

Clean and great staff

Excellent staff, very polite, accommodating and welcoming. Its minutes walk away from Times Square. Everything is near by. I love staying here. Always my go to hotel. Thanks

Great location would stay there again.

Amazing

Nice bakery for breakfast.

Great location! Great restaurants nearby! Comfortable beds. It would have been nice though if a little birthday card or something was put in my room! Other than that you cannot go wrong staying here and I’m planning to again!

The only thing I didn't like was the parking situation, but understand it's NYC and parking isn't always convenient.

Perfect. Hotel in New York and they also hold your bag for you. After you check out, I love that

Travel to NY often. The Arlo always is a great stay. Clean, smells amazing, good vibes, friendly/stylish staff, great decor, reasonably priced. Just do it. Stay here. Perfect for solo travel.

Very new interior. A good deal compared with other hotels in the area. Nice midtown location. Nearby subway and bus. Nice little cafe inside hotel (and bar in late afternoon and evening. Rooms while not large are big enough and larger than many hotels.

I really enjoyed my stay. If you're looking for a quiet place - this is not it, though. You can hear the street noise. It's New York, after all. Just mentioning this as I noticed it, but quickly got used to it. The location is great. Near subways, restaurants, Broadway. Almost everything is walking distance away. The room is good and a welcome respite from the busy-ness of the city, but we didn't spend much time in it, because there is just way too much to see and do and too little time.

The only problem I had was the staff complained when I brought Dunkin Donuts coffee from across the street into the lobby. I’m sorry but when I’m spending $4,000 for a trip I feel like I can get my coffee from anywhere I please They kept saying no outside food or drink

Very centrally located. Amazing staff and clean. My go to place for New York

We enjoyed our two night stay at the Romer's. We came in on the subway from JFK, and it was about 1 block walk from the subway station. We came to eat food and see the museums, and Hell's Kitchen is ground zero for foodies! We found great places to eat within a 15 minute walking distance. Two things we didn't prepare for. We came to NYC with practically no cash, as we had just come from a recent trip to Europe, where everything is cashless. Tips are still paid in cash in NYC in many...

Breakfast was yummy and different every day- it was busy, but the staff did an excellent job of keeping food stocked and the area cleaned up. Even though it was crowded, we never had to wait long for anything. The room and hotel were clean and beds were comfy. We really liked the fridge and microwave in the hotel- it was really nice for heating up some late night leftovers. There was also a water and ice machine on our floor, which was very helpful.

I would stay here again

The staff were very kind and helpful!

The room was cozy and clean. Staff was friendly and gave great restaurant recommendations. We also had an amazing view of the Empire State Building!

We received a warm welcome upon arrival and were checked in quickly. The rooms, though small, are smartly designed. Bulky luggage can be stowed on the roll-out shelf under the bed, and the bedside table has a slide-out shelf to accommodate your laptop. Even though you're in midtown, the hotel's updated windows help block annoying street noise. The funky design elements are amusing, and the overall cleanliness of this hotel is the cherry on top.