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"The staff were young & not trained in customer service! I asked for help with my luggage & the young man who kept me waiting Is seen at the bar- free. He could have helped me straight away cos the porterage took 2 minutes, he knew that but kept me waiting regardless. The hot water was only tepid both in the vanity & shower. It was a cool night so I didn’t appreciate a cool shower. The toilet cistern didn’t work & kept running. I reported these things so future users weren’t inconvenienced. But they seemed to not take this on board. Even though they understood English"

"Great hotel. Great staff, great breakfast. Wonderful view. "

"Honestly, the place was beautiful. But whay truly made our experience memorable was the wonderful staff that welcomed us warmly and treated us with so much kindness. Also a big plus are the dogs Fran and Chardonnay. Georgians truly are so kind!"

"Great hotel. Fabulous facility that is well maintained. Great pool and facilities. Food was excellent. "

"We had a wonderful stay at the hotel is beautiful and brand new. The only problem we had is the restaurant that took very long time to get our food and I mean two hours long. "

"We stayed in Holiday inn for 3 nights. Loved our stay. Clean, cosy, great location, friendly staff"

"Great spot to rest. Good breakfast, great rooms and showers, friendly staff. I didn't like that I didn't stay longer. Cheers "

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