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Essener Hof Sure Hotel Collection by Best Western

4.0 star property
Hotel with a bar, a quick walk to Philharmonie Essen

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Photo gallery for Essener Hof Sure Hotel Collection by Best Western

Food and drink
Suite, 1 Double Bed (Living Room) | Room amenity
Exterior
Lobby
Exterior
Essener Hof Sure Hotel Collection by Best Western offers comfort in central Essen. Guests enjoy the on-site mall for shopping, in-room WiFi, and facilities like the bar and gym. The staff is consistently praised for their helpfulness.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Pet friendly
The current price is AED 270
AED 304 total
includes taxes & fees
5 Oct - 6 Oct

Room options

Check availability for these dates

Tonight

Sep 14 - Sep 15
Check availability for tonight Sep 14 - Sep 15

Tomorrow

Sep 15 - Sep 16
Check availability for tomorrow Sep 15 - Sep 16
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 Double Bed (Living Room)

Suite, 1 Double Bed (Living Room) | Room amenity

Suite, 1 Double Bed (Living Room)

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Apartment, 1 Queen Bed, Kitchenette (Living Room)

Standard Apartment, 1 Queen Bed, Kitchenette (Living Room) | Room amenity

Standard Apartment, 1 Queen Bed, Kitchenette (Living Room)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cribs/infant beds
Kitchenette
Refrigerator
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 Queen Bed

View all photos for Comfort Room, 1 Twin Bed

Comfort Room, 1 Twin Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Comfort Room, 1 Twin Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 1 Queen Bed (Cozy Sitting Corner)

Comfort Room, 1 Queen Bed (Cozy Sitting Corner) | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Comfort Room, 1 Queen Bed (Cozy Sitting Corner)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Twin Bed

Classic Room, 1 Twin Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Classic Room, 1 Twin Bed

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Classic Room, 1 Double Bed

9.8 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
AM HANDELSHOF,5, Essen, North Rhine-Westphalia, 45127

What's nearby

  • Philharmonie Essen - 6 min walk - 0.5 km
  • Aalto-Musiktheater - 9 min walk - 0.8 km
  • Folkwang Museum - 18 min walk - 1.6 km
  • Messe Essen - 5 min drive - 4.0 km
  • Zollverein Coal Mine World Heritage Site - 7 min drive - 4.6 km

Getting around

  • Essen Central Station - 2 min walk
  • Hirschlandplatz U-Bahn - 5 min walk
  • Düsseldorf Intl. Airport (DUS) - 32 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Il Mulino - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Café Extrablatt - ‬4 min walk
  • ‪Pizza Döner & More - ‬4 min walk

About this property

Essener Hof Sure Hotel Collection by Best Western

Upscale hotel near Messe Essen
Located close to Philharmonie Essen and Old Synagogue, Essener Hof Sure Hotel Collection by Best Western provides a shopping mall on site, dry cleaning/laundry services, and car rentals on site. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also find perks like:
  • Buffet breakfast (surcharge), a 24-hour front desk, and luggage storage
  • Multilingual staff, concierge services, and smoke-free premises
  • A front-desk safe, a computer station, and 7 meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 114 individually furnished rooms include perks such as pillow menus and laptop-compatible safes, in addition to amenities like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • 110-cm HDTVs with streaming services and premium channels
  • Art supplies, housekeeping, and phones

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 12.50 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 21 per person
  • A bar/lounge

Restaurants on site

  • Moonlight Express

Things to do

  • Gym
  • Shopping mall

Family friendly

  • Art supplies
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 7 meeting rooms
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 1883
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 110-cm LED TV with premium satellite channels
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Nearby parking fee: EUR 12.5 per night(722 ft away; open 24 hours)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

TOP CCL Hotel Hof
TOP CCL Essener Hof
TOP CCL Hof
Essener Hof
Top Ccl Essener Hof
Essener Hof Sure Collection By
TOP CityLine Hotel Essener Hof
Essener Hof Sure Hotel Collection by Best Western Hotel
Essener Hof Sure Hotel Collection by Best Western Essen
Hotel Essener Hof Sure Hotel Collection by Best Western
Essener Hof Sure Hotel Collection by Best Western Hotel Essen

Frequently asked questions

Is Essener Hof Sure Hotel Collection by Best Western pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Essener Hof Sure Hotel Collection by Best Western?

Limited spots are available.

What time is check-in at Essener Hof Sure Hotel Collection by Best Western?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Essener Hof Sure Hotel Collection by Best Western?

Check-out is at 11 AM.

Where is Essener Hof Sure Hotel Collection by Best Western located?

Located in Stadtkern, this hotel is within a 10-minute walk of Philharmonie Essen, Old Synagogue, and Aalto-Musiktheater. Colosseum Theater and Folkwang Museum are also within 1 mi (2 km). Essen Central Station is only a 2-minute walk and Hirschlandplatz U-Bahn is 5 minutes.

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Essener Hof Sure Hotel Collection by Best Western Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 256 out of 437 reviews
Rating 8 - Good. 143 out of 437 reviews
Rating 6 - Okay. 25 out of 437 reviews
Rating 4 - Poor. 7 out of 437 reviews
Rating 2 - Terrible. 6 out of 437 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Robert

Clean room, nice pillows.
Stayed 3 nights in Jun 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was fine. Very conveniemt just across from main Essen station. Bit dated and the area surrounding it isn't great but staff very friendly and helpful. Main shopping area is just a few yards away
Stayed 1 night in Jun 2025

10/10 Excellent

Fadi B Dawood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay
Stayed 1 night in Nov 2023

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay will definitely be back!
Stayed 1 night in May 2024

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff that l meant was fantastic. I got a beautiful suite for just small amount. I will definitely book that hotel again.
Stayed 1 night in Feb 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service
Comfortable room in very convenient location near the Hauptbahnhof
Stayed 1 night in Oct 2024

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would love to stay again

We loved the spacious room, modern amenities, and incredibly helpful staff. Breakfast was great as well and offered a good selection.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very helpful staff!
Stayed 2 nights in Oct 2023

10/10 Excellent

Melanie

Liked: Amenities
Very convenient location
Stayed 1 night in Jun 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city centre location
Stayed 1 night in Jul 2024

10/10 Excellent

Darcie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, well.taken care of.
Stayed 1 night in Oct 2024

10/10 Excellent

Galin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building at great location. My single room had a very decent sized twin bed. Although the hotel is next to the train station, I heard no noise at any moment of my stay. The gym room is basic, but it offers alternatives for a total body workout.
Stayed 2 nights in Dec 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Jun 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 1 night in Jun 2024

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel needs better cleaning rota

Nice hotel good location for trains but knocking one star of as my room was not serviced at all 8n the 3 days that i stayed and my sink had a huge crack in it
Stayed 3 nights in Oct 2024

10/10 Excellent

Seyed Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel itself was great but the area around that was not good. Middle of the night there was lots of people yelling in the street.

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Hotel Essener Hof is very close to the Essen rail station. It has historic charm, with some drawbacks. Many rooms have no air conditioning - you must make a special request for an air-conditioned room, after booking on a third party site. Many rooms are on hallways that have steps to climb from the lift. Staff are friendly and helpful. The bar and restaurant are closed; breakfast is a buffet with many traditional German food choices.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Neat and clean

Check in was terrible. I wandered around in the rain for a while before finding the reception area. Our key was there with a note, but because the note was in German I didn't use Google translate on it till we found our room. Turns out the note could have saved us from wandering through different buildings looking for our room. Now that we're settled, the room is adequate. It is clean and well maintained. We'll be here for 4 nights. Too bad we didn't get a hotel with a kettle so I could make coffee and with a little more space.
Stayed 1 night in May 2024

6/10 Okay

MARK

Liked: Room comfort

Nice hotel with a couple of problems

A nice hotel in a quiet corner of central Essen, very handy for the train station and central shopping areas. The room was large and comfortable and the staff were friendly and helpful. There was a problem with a leaking extractor fan in the bathroom and no way to fix it over the weekend but they did provide a bucket when I asked as the floor was very wet. The high tech shower completely defeated me. They had left the full maintenance manual in the hotel room for guests to peruse (and who doesn’t love a maintenance manual when on holiday) but I still overlooked the essential switch on the sink that was needed to activate the shower (silly of me not to guess but there was no obvious sign). A pity also that nobody pointed out that only one of the two lifts gets to the fifth floor. Overall: a nice and clean hotel that just needs to up its game a little.
Stayed 2 nights in Feb 2024

6/10 Okay

Olga

Liked: Cleanliness, staff & service
Es war eines der schlechteren Hotels in den ich übernachtet habe. Von außen macht es einen guten Eindruck, die Enttäuschung kam dann als wir unser Zimmer aufgeschlossen haben. Der Weg dahin war schon nicht vertrauenserweckend . Wir mussten in die erste Etage hoch dann durch den Notausgang raus in ein Treppenhaus der wohl ursprünglich nicht für Gäste gedacht war. Im Zimmer dann war die Laune endgültig getrübt. Gebucht hatte ich ein Apartment für 2 Erwachsene und 2 Kinder. Mit Wohn und Schlafzimmer, und einem Sofa in Queensize Größe als Schlafplatz für die Kinder. Als wir nun in unser Zimmer rein kamen stand sofort an der Tür ein Klappbett und am Fußende dessen ein zweites, quasi als L. Und zwischen den Betten war eine lücke von ca 20 cm zum durchgehen in unser Schlafzimmer. Mein Mann ist gehbehindert, daher war es nicht einfach. Dazu war eins der Klappbetten nicht mehr in Ordnung so das das Fußende bei Belastung abstürze und am Boden lag. Das habe ich noch in keinem anderen Hotel erlebt. Das Zimmer war aber sehr sauber. Und das Frühstück gut und reichhaltig. Es ging bis 10.30 und es wurde auch bis zum Schluss nachgefüllt. Personal war sehr hilfsbereit
Stayed 1 night in Sep 2025

10/10 Excellent

Jutta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super. Kommen gerne wieder.
Stayed 1 night in Sep 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel liegt direkt in der Nähe des Bahnhofs. Freundliches Personal, gutes Frühststück, saubers Zimmer
Stayed 1 night in Aug 2025

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Gut
Stayed 4 nights in Aug 2025

10/10 Excellent

Liviu

Liked: Cleanliness, staff & service, amenities
El apartamento fue increíblemente bonito! Muy limpio. El personal muy amable.
Stayed 3 nights in Aug 2025