6/10 Okay
Barry M., Wrexham
24 Dec, 2023
Liked: Cleanliness
Lovely view, spacious property but very poorly maintained.
Very spacious property with a lovely view of the mountains. Upmarket area but much construction ongoing.
Unfortunately, this property is very poorly maintained - main fridge/freezer broken so we had to make do with temporary, inadequate, under counter fridge; microwave not working; oven door did not close properly so appliance rattled and could not reach correct temp. Property beseiged by group of 20-30 wild cats so impossible to open doors on to terrace. Reported all this to our check-in contact Jason but did not receive even an acknowledgement. Pool man also texted him on our behalf - no reply.
Upstairs balcony neglected - weeds growing in drains and in (dead) planters, broken window bars, cables hanging down loose from roof. Old golf cart with flat tyres blocked under cover parking.
This was once a luxury property but now needs a complete overhaul to make it suitable for renting.
Barry M.
Stayed 7 nights in Oct 2023