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"This is lovely hotel in a beautiful part of the Basque country. The owner and staff are so friendly and told us the history of the building as a blacksmith of historical importance in the region. The building itself is beautiful with a central restaurant and corridors and rooms at mezzanine levels around it. The room had a balcony to stare at the beautiful mountainous scenery and the bed was huge. All in all a fantastic stay and would thoroughly recommend. The only thing I would add is that it is in the middle of absolutely beautiful country and whichever side you approach it from you'll be going up a winding mountain road so factor that into your journey."

"The hotel was beautifully laid out with stunning views. The staff were above and beyond incredible. They couldn’t do enough to help. Always on hand and so amenable. I had the best stay and if I could rate 11/10 I would."

"Excellent location, very clean"

"Very clean and staff was attentive"

"Lady at reception was exceptional with helping us a credit to the hotel "

"Great no-frills hotel in the heart of Gernika. The rooms are basic but if you get a good price, I would recommend it for somewhere to stay. The pin entry system makes check in simple and the owners were communicative. "

"Fantastic staff and beautiful hotel "

"Brilliant hotel. Not a single negative "

"Great manager and wonderful location, just focus a wee bit on cleanliness"