Find Hotel with a Concierge in Excelsior Springs, MO

"Dirty room (old Cheetos left on the floor), floor was sticky (had to wear flip/flops the whole time), doors didn't latch (bathroom door wouldn't latch at all, front door needs an extra push to close all the way), pool was dirty, no hot tub."

"The room was good. My disappointment was this… I prepaid for my rooms for my trip. Upon arrival, Check in was smooth. We stayed one night. The following morning upon checkout, we find that they billed us another 18.95 “resort fee”due at checkout. Why? There is no resort! Why wasn’t this fee included in my original purchase price??? This is shady and rediculous. I believe that the leave the 19.00 off to make their rates look better to get more rooms rented and then charge the extra 19.00 afterward because your stuck paying it at this point and they make another 19.00 off of the room. I will not be back. "

"Bugs crawling on me at nite. Do not go here. This place is very dirty and bugs everywhere. "