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"Staff"

"Very happy with the large room overlooking the river. Bed was comfortable, vegan breakfast good but really instant coffee?! This was the only criticism- should have brewed coffee as this is standard at every place I stay at. Josh was a great bartender"

"Very friendly and helpful staff. "

"the lady that was at the front desk when we checked in and majority of stay was so lovely and welcoming, it really makes a difference being greeted with kindness like that. the room was nice and cozy, plenty of tea for us to get through! whole experience was perfect "

"The hotel was in a very convenient location, the room was warm and comfortable, and the shower was good."

"I was a guest at The Mole checking out on Monday, 2 February. When I returned home I realised that I had misplaced my stainless steel Rolex. I spoke that evening to Steve Parfitt on reception who immediately checked the pool locker and kindly called me back to inform me that he had found it. Steve offered to meet me at the railway station some 15 miles away and I took the train down, and he was able to return my watch to me in person. This watch holds particular sentimental value, as my two brothers and I all own the same model. I am therefore extremely grateful for Steve’s honesty, efficiency, and kindness. I would like to commend The Mole Resort for employing such a trustworthy and dedicated member of staff. Steve Parfitt is truly a credit their organisation, and they and the guests are very fortunate to have someone of his calibre on their team. This reflects very well on the Mole resort. I would just like to add the the pool and sauna facilities of "The Mole" are outstanding - as are their honest efficient staff. "

"1st class bar as passed on to the kind staff only thing in my room was needed really was needed blackout curtains."

"First impresion when entering room was, Wow, with plenty of draws, wardrobe, three piece suit, onsuit bathroom shower plss roll top bath. "

"Great stay again there was some work being carried out but this only affected breakfast. Grab bag was provided but not Diabetic friendly. Lovely staff very helpful."