"I booked this cottage through Expedia and received confirmation that my reservation was confirmed. I travelled around 300 miles from the south of England, while my elderly parents travelled from the north so we could meet there for a family break. On the day of arrival, I never received the promised key-safe information. After contacting Expedia, they were initially unable to locate my booking. I eventually obtained access details from a neighbour, only to discover that the property was occupied...

"Room was spotless, the view was amazing and the hot tub was lovely. Check in and check out ran smoothly and hosts were very friendly and accommodating. "

"When I arrived, we found the property needed some upgrading, some items in the kitchen were dirty,the baking trays in the oven, one was rusty,the couch upstairs had dirt under the cushions, I asked the owner to clean it and the oven tray,but we actually clesned the kitchen ourselves. There were lighbulbs out,in the bathroom the toilet roll holder was hanging off the wall. The property was unkempt in general. It should have been spotlessly clean. Also therevwas a damp musty smell in 2 of the...

"The property was good, upside down property, set in a lovely harbour town. Locals friendly. Amazing ice cream shop. The attached fish and chip shop was very busy too. Parking was roadside, not guaranteed, opposite the property. We arrived at the end of the Herring Queen Festival, which was packed out. We struggled to even unload, but obviously that wasn't something we knew about prior to booking. After that had finished, parking wasn't really a problem. A few niggles with property but it didn't...

"Nice rooms, comfy and spacious. Helpful and friendly host."