"We didn’t give us what we paid for"

"My experience did not match the listing. I was asked to make payment outside the platform and the check-in process was not clear. I would not recommend this property. ⸻ ⭐⭐ Balanced Review The property did not meet expectations. When I arrived, the check-in process was unclear and the home appeared to be partially occupied. I was also instructed to make a payment outside of Hotels.com instead of using the platform. This caused confusion and concern. I would suggest the listing be...

"Great location, amenities and price!"

"الفندق قديم جدا جدا جدا وأرجوكم لاتصدقون الصور فكلها خدعه وكذبه الاستقبال سيّء جدا جدا لايحترم النزلاء الممرات جدا ضيقه وصغيره والمصعد صغير جدا وقديم جدا وسعره مبالغ فيه جدا فقط قريب من التايم سكوير جدا"

"We had an amazing stay! Owner is really nice and replied immediately to all the questions we had. Apartment is amazing and could perfectly accommodate six people. "

"This room was exactly as advertised! For hotels in New York, we were pleased with our stay and the value. The only downsides are that it was difficult to get the key/lock to work, it took a long time to get hot water, and the outlets were old, so it was difficult to keep something plugged in. Overall, however, the check in process was easy. The room felt clean, and it had a great window AC unit! Such a great location as well."

"Very conveniently located next to the court square station. Easy to get to manhattan, and only one train from Penn station which makes it so easy when arriving and departing. I felt safe in the neighborhood and the room was spacious. I love white noise and city sounds when I sleep, so it didn’t bother me that the subway line was next to my window. If it’s too loud for you, download a sleep fan app and just play it. Other than train there was no noise. Target, bodegas, shopping are all within a...

"Room was exactly what we needed. Great location. Clean room. Would recommend."

"The host was wonderful and very responsive. She even offers extended check out which was great. The listing could be a bit more detailed on the apartment. It appears to be a place to rent rooms but the whole apartment was offered. There is a camera IN the apartment which was very uncomfortable as I felt like I could not get comfortable for the time I was there and being watched I could not enjoy the living room. Other than that I have no complaints."

"Don’t book it! You can get locked out in the middle of the night. No one available to help on the property. You have to call them and it takes hours to get one little issue resolved. The code they provided to get on the building didn’t work it took us hours to get it through the door. Made to to the room and code didn’t work there either. Walked into a dirty room with trash and towels on the ground. Waited for 2 hours couldn’t get us any other room. Didn’t want to refund our money! After waiting...