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Quality Inn Spring Mills - Martinsburg North

2.5 star property
Hotel in Falling Waters with free breakfast and a fitness center

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Photo gallery for Quality Inn Spring Mills - Martinsburg North

Free buffet breakfast
Standard Room, Non Smoking | Premium bedding, pillowtop beds, desk, blackout drapes
Property grounds
Exterior
Property entrance
Quality Inn Spring Mills - Martinsburg North is near the airport, offering breakfast, dry cleaning, a cozy lobby fireplace, and a gym. Enjoy multilingual staff, complimentary newspapers, and high-speed WiFi for a comfortable, hassle-free stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Breakfast included
The current price is AED 266
AED 297 total
includes taxes & fees
28 Sep - 29 Sep

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Map
1220 T J Jackson Dr, Falling Waters, WV, 25419

What's nearby

  • Valley Health I Spring Mills - 13 min walk - 1.1 km
  • Martinsburg-Berkeley County Convention and Visitors Bureau - 11 min drive - 14.1 km
  • Shepherd University - 24 min drive - 27.8 km
  • Antietam National Battlefield - 26 min drive - 31.5 km
  • Chesapeake and Ohio Canal - 32 min drive - 22.6 km

Getting around

  • Martinsburg Station - 12 min drive
  • Washington Dulles Intl. Airport (IAD) - 76 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪AC&T/Subway - ‬4 min drive
  • ‪Kitzie's of Spring Mills - ‬13 min walk
  • ‪Spring Mills Diner - ‬15 min walk
  • ‪Burger King - ‬10 min drive

About this property

Quality Inn Spring Mills - Martinsburg North

Hotel near the airport
At Quality Inn Spring Mills - Martinsburg North, you can look forward to a free breakfast buffet, a grocery/convenience store, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a gym.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Express check-out, an elevator, and multilingual staff
  • A 24-hour front desk, free newspapers, and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 70 rooms include comforts such as premium bedding and air conditioning, in addition to perks like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

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AED 350 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Built in 2001
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
3 total pets

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 175 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Express Martinsburg-North
Holiday Inn Express Martinsburg-North Falling Waters
Holiday Inn Express Martinsburg-North Hotel
Holiday Inn Express Martinsburg-North Hotel Falling Waters
Quality Inn Spring Mills Martinsburg North Falling Waters
Quality Inn Spring Mills Martinsburg North
Quality Spring Mills Martinsburg North Falling Waters
Quality Spring Mills Martinsburg North
Holiday Inn Falling Waters
Holiday Inn Express Martinsburg North Hotel Falling Waters
Holiday Inn Martinsburg North
Falling Waters Holiday Inn
Quality Inn Spring Mills - Martinsburg North Hotel
Quality Inn Spring Mills - Martinsburg North Falling Waters

Frequently asked questions

Is Quality Inn Spring Mills - Martinsburg North pet-friendly?

Yes, this hotel allows pets (limit 3 total). There's a fee of USD 20.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Quality Inn Spring Mills - Martinsburg North?

Self parking is free at this property.

What time is check-in at Quality Inn Spring Mills - Martinsburg North?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Quality Inn Spring Mills - Martinsburg North?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Quality Inn Spring Mills - Martinsburg North located?

Situated near the airport, this hotel is 0.6 mi (0.9 km) from Valley Health I Spring Mills and 2.2 mi (3.6 km) from Potomac River. Potomac Park and Williamsport City Hall are also within 9 mi (15 km).

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Quality Inn Spring Mills - Martinsburg North Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 381 out of 1004 reviews
Rating 8 - Good. 332 out of 1004 reviews
Rating 6 - Okay. 147 out of 1004 reviews
Rating 4 - Poor. 80 out of 1004 reviews
Rating 2 - Terrible. 64 out of 1004 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
We booked our room last minute and the staff was so helpful and friendly. Our room was clean and appeared to be recently remodeled.
Stayed 1 night in Aug 2025

8/10 Good

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, very nice people, great rooms, liked the pool and it's a good quiet place
Stayed 1 night in Jun 2025

8/10 Good

Jeffrey

Liked: Cleanliness, property conditions & facilities
The hotel is under renovation, so things are not quite in a finished condition, but the room was comfortable and the staff was friendly and helpful.
Stayed 1 night in May 2025

2/10 Terrible

Kyle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were put into a room that smelled of smoke on a smokeless hotel. Then we found drug paraphernalia in the bathroom, blood stains on the mattress and the smoke detector was missing. We went and reported it immediately and there was no manager and they couldn’t print out our complaint. They did nothing to correct the situation or refund our money. We filed complaints with Expedia, Choice hotels and the Health Department.
Disgusting stains on bed
Missing smoke detector
Drug paraphernalia hidden behind the toilet paper.
Stayed 2 nights in Aug 2025

8/10 Good

Peggy

Liked: Cleanliness, property conditions & facilities
Check in staff unfriendly. Breakfast just ok.
Stayed 1 night in May 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was updated, clean and large with double queens, bathroom was spacious, breakfast was good with hot servings. Facility is under renovation, so interior appearance was unfinished, nothing that affected the stay.
Stayed 1 night in May 2025

6/10 Okay

Mélanie

Breakfast was poor… omelettes and soggy sausages, dry sliced bread, One dry baguel on the « display ». No forks. Doors, Windows, elevator doors were so dirty The comforter was dirty. You get What you pay for i guess
Stayed 1 night in Jul 2025

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Would have liked a larger breakfast selection with milk options. Would have liked a blanket for the pull out couch. Went to breakfast before we checked out and when we returned to the room the key card had already been disabled at 8:30am. Check out is 11.
Stayed 2 nights in Jun 2025

4/10 Poor

Cathryn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The man who checked us in was very friendly and nice. Clearly they are in the process of remodeling and it looks a little run down. My tv didn’t work, but the shower was nice and hot.
Stayed 1 night in May 2025

2/10 Terrible

Minoka

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is under renovation. The first room were placed in had no pillows, only on dirty blanket on the bed. Also the TV did not work. I had to go back to the desk to request a new room. Second room was cleaner with all appropriate bed linens and pillows. Breakfast in the morning was very poor in options. I don't know if I would be willing to try staying here again in the future once the remodeling is finished.
Stayed 2 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness
Room were very clean. Hallways, etc need some work but it appeared that this was work in progress
Stayed 1 night in Mar 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is excellent. Property is undergoing renovation. Would definitely stay again.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Renovating Hotel

This Quality In is undergoing renovations. The room was clean & renovated, but our door was misaligned. There wasn’t a toilet paper holder. The deadbolt didn’t close all the way. The TV wasn’t set up, but my husband fixed that.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Would visit again!!

Our stay was great//easy checkin//room was clean and recently remodeled//breakfast was offered sausage eggs with cheese delicious waffles juice coffee//there was old furniture stacked up in the lobby because of renovation but easy to look past because this was my a very nice stay
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was very good
Stayed 1 night in Jul 2023

6/10 Okay

Roberta and Terry

Facility under renovation, lobby shabby, smelled of cigarette smoke in our bathroom and short staffed. Hopefully in the future they will get fully operational.
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was frendly and the hotel was clean
Stayed 1 night in Mar 2024

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities
Neither the television nor the phone worked in my room. They offered to move me but apparently the other available rooms the tvs didn’t work either. Telephone didn’t work so couldn’t call the front desk unless using my cellular. Seem to be doing renovations, no room numbers on doors or hallways. Placards tossed on the floor in the hallways. Main lobby dirty, hallways dirty, had a big couch in my room but too hard to sit on so it’s useless. Staff didn’t seem to care about the issues and weren’t willing to do anything about it last night or this morning. Disappointing.
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

The hotel was clean and beds were comfortable. The staff was friendly and courteous.
Stayed 1 night in Feb 2024

8/10 Good

Robert

Very clean rooms..nice pillows.
Stayed 1 night in Mar 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff, accommodated needs for room, super clean pool!!!
Stayed 4 nights in Aug 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personel were all friendly and good accomadtions.
Stayed 1 night in Jan 2024

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Good place for pets. The rooms do not have carpeting, are spacious, and the first floor has sliders to the outside. There are grassy areas to walk pets and there is s small playground for children.
Stayed 1 night in Jul 2024

2/10 Terrible

Rafael

Disliked: Cleanliness, amenities, property conditions & facilities
The sheets and quilts had stains - also bed ( round, yellow, big stains ) when contacted Desk for help. They said it was hard water stains. The pillows smelled like someone else’s sweat, and the floors were not vacuumed or mopped because you can still see Food all over the place on the ground. My family and I were exhausted from a long drive and covered the pillows with our towels and laid on the bed with all of our clothes on.. our children had their own Blankey and fortunately they slept better than mom and dad. The reason I chose this location was because it was on the way. As soon as I walked in, I immediately regretted it due to the people in the front and also the condition of the luggage cart. I already knew that we were in for a treat.. I’ve stayed in hundreds if not, thousands of hotels and Airbnb’s. This was by far top five worst. I woke up with Red bites on my side and back. I don’t know if it was bedbugs, but it definitely felt like them. Will be avoiding this quality in and any other quality in in the United States due to this experience.
Hard water stains? Are they serious?
Dirt or make up on the sheets
Stayed 1 night in Jun 2025