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"When we arrived for check-in the guest in front of us was having terrible trouble trying to settle his bill, as the employee on the desk could not add up his parking and tax charges for his stay. she clicked on a calculator for 20 minutes, before she agreed with what he had been telling her all along even though she wanted to charge him more than what was owed. when we got to her after his account was settled which was around 25 minutes she didn’t even apologise for the delay or welcome us to the hotel or even say hello, she just said, “name on reservation?” Honestly not the welcome we expected, but thankfully did not reflect the rest of our stay as it was excellent and would happily stay in the hotel again. Roof top pool was also a nice escape from exploring Parma and refreshing when the temperatures were so high. "

"What a lovely place to stay. I would definitely recommend this hotel. "

"The hotel was exceptional, with high quality finishes, bed linen etc. Excellent breakfast. They kindly upgraded our room. Approx 10 -15 min walk into centre. Local area not great. Good secure parking inside grounds and underground. Nice grounds but be prepared with insect repellent. Could be utilised more and maybe add jacuzzi or similar. Would recommend."

"Great service, very nice size room, beautiful hotel, very well priced. Surrounding area is not what expected but very close walk to city center and convenient supermarket across the street. "

"Great location for walking to center!"

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"Very comfortable room, impeccably clean. Friendly stuff. Excellent breakfast."

"R"

"Would recommend this hotel to stay in. It’s a great location easy to walk to centre of town and the train station. My room was modern and clean, breakfast had a good selection and friendly staff "