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Hotel Turquesa Maya

3.0 star property
Travelers savor local flavors at Hotel Turquesa Maya while the staff handles grocery shopping, leaving more time to relax in the peaceful garden retreat

Choose dates to view prices

Hotel Turquesa Maya in a vibrant neighborhood offers cooked-to-order breakfasts and local specialties. Enjoy free grocery shopping, a relaxing garden, laundry facilities, helpful staff, and WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Laundry
The current price is AED 153
AED 201 total
includes taxes & fees
23 May - 24 May

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The price is AED 125
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includes taxes & fees
23 May - 24 May
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 for adults, and USD 10 to 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hotel Turquesa Maya pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Turquesa Maya?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hotel Turquesa Maya on 23 May 2026 start from AED 153, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Turquesa Maya?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Turquesa Maya?

Check-out is at noon.

Where is Hotel Turquesa Maya located?

Situated in Felipe Carrillo Puerto, this hotel is within 1 mi (2 km) of Santuario de la Cruz Parlante, Centro Cultural Chan Santa Cruz, and Pueblo Felipe Carrillo Plaza. Laguna Azul is 23.8 mi (38.4 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.2

Cleanliness

6.8

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 64 out of 160 reviews
Rating 8 - Good. 45 out of 160 reviews
Rating 6 - Okay. 30 out of 160 reviews
Rating 4 - Poor. 10 out of 160 reviews
Rating 2 - Terrible. 11 out of 160 reviews

Reviews

Verified

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
R Everything was good for a smaller pueblo.
Stayed 1 night in Nov 2023
Verified

4/10 Poor

ROBERT

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures of the hotel do not accurately represent the hotel. The pictures look they are from several years ago. We pulled into to the parking area and the area was littered with garbage and wasn't cleaned for a couple days. The description of the hotel says restaurant onsite, how we there is no longer a restaurant onsite. The mattresses were old broken and uncomfortable. The kitchenette only included a sink and counter. We pulled into to the parking area and the area was littered with garbage and wasn't cleaned for a couple days. There was no hot water for the showers at night. The hotel is in a good convenient location and has decent wifi.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

jordan

Liked: Cleanliness, staff & service
Inexpensive very friendly staff and very clean!
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Danny Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that the hotel had a parking area, a restaurant and was easy to find using google maps. Staff are very friendly and helpful.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel were great. The receptionist was very helpful and really cared to make sure all of my needs were met during my stay. Will definitely stay here again in the future.
Stayed 1 night in Nov 2023
Verified

2/10 Terrible

Azalia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I use the hotel just as a stop on my way to my final destination as it is midpoint on a long drive.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Nataniel

Liked: Cleanliness, staff & service
Room was spacious
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good 👍
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Azalia

Disliked: Staff & service, amenities
Limited parking spaces. Reception not as friendly.
Stayed 1 night in Mar 2024
Verified

4/10 Poor

Philip

Disliked: Cleanliness, amenities, property conditions & facilities
Not good but no other choices
Stayed 3 nights in Feb 2024
Verified

8/10 Good

xiangzheng

Liked: Cleanliness, property conditions & facilities
The hotel door was locked when we arrived. We had to asking the villagers around with very limited Spanish. No one knew where he was about and when he would be back. There was no phone number provided either. After an hour the owner showed up. He was all smiling. The room and bedding were very clean. But the shower water was only tiny drippings.
Verified

8/10 Good

Giovanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación super buena. El personal muy amable. Las habitaciones amplias y con aire acondicionado (mini split) también tienen estacionamiento muy iluminado y en general está bien.... En mi caso reserve de último minuto y estuvo lista la habitación cuando llegue... El único detalle es que se les olvidaron las toallas pero en recepción me las dieron
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ana Concepción

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien las instalaciones
Stayed 1 night in Jun 2025
Verified

8/10 Good

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
Amplio limpio presentable
Stayed 1 night in Mar 2025
Verified

8/10 Good

Rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities
Sólo que pongan contactos en las cabeceras para cargar los dispositivos y contacto para apagar y encender las luces
Stayed 1 night in Mar 2025
Verified

6/10 Okay

EULOGIO

Liked: Cleanliness, staff & service
Bueno
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sólo le faltan enchufes cerca de la cama
Stayed 1 night in Jan 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El internet podría mejorar

Bien solo el internet un poco bajo
Stayed 1 night in Jan 2025
Verified

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es amable y las habitaciones son comodas solo tiene algunos detalles con respecto a lo estético
Stayed 1 night in Jan 2025
Verified

8/10 Good

Juan carlos

Liked: Cleanliness, staff & service, amenities
Solo que loss colchones de las camas ya están vencidos... Bueno al menos en la recámara que me tocó.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities
Sería excelente, solo por 2 motivos no lo es, no hay tomacorrientes junto a la cama y tardan un poco en mandar la factura.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Terrell

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Best place to stay in town.
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpia y bonita
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Alejandro

Regular, no salía agua caliente
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service
Esta bien ubicado
Stayed 1 night in Oct 2024