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"Friendly staff and "

"Short break for a birthday. From the moment we arrived we were well looked after. Our room overlooking the river was very nice, somewhere to hang the towels etc in the bathroom would have been a good thing. The spa was good and clean throughout. The food in the evening in Josef's Restaurant was very good and plentiful and there was a good choice for breakfast in the morning too. Overall the staff were very good and we would have no hesitation in recommending this hotel for a stay in Durham. Looking forward to returning."

"Fantastic location, "

"Staff were very helpful with a special shout out to Athy who really made an effort to welcome us every time we met him over the weekend."

"Little basic and parking is £10 per night. Breakfast was rather expensive. Clean and decent location."

"Excellent hotel only complaint and it’s a little thing just no granola or yogurt on the Sunday at breakfast but Saturday was spot on and Sunday still had almost everything. I would have no hesitation in recommending this hotel to family and friends "

"Good experience. Would happily return. "

"Our room very clean and tidy but did need a little maintenance, ie. bathroom mirror was lose, main door needs draft excluder. The breakfast was excellent and the staff friendly and helpful. The food was expensive but well worth having Highly recommend "

"Beautiful room, decorated to a high standard. Staff are always helpful and friendly. Easy to use parking area really close by and the breakfast is great!! "