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HC Helena

2.0 star property
Hotel Casa Helena combines comfort with convenience in a vibrant neighborhood, offering free WiFi and practical services that make travel easier

Choose dates to view prices

Travelers find a welcoming atmosphere at Hotel Casa Helena, where free in-room WiFi keeps everyone connected. The local meal delivery service saves time after a busy day, while the roundtrip airport shuttle eliminates transportation stress.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Housekeeping
The current price is AED 155
AED 155 total
2 Jun - 3 Jun

About this property

HC Helena

  • Hotel in a shopping district
  • HC Helena provides everything you need. Guests can connect to free in-room WiFi.
  • Other perks include:
  • A roundtrip airport shuttle (surcharge), local meal delivery service, and smoke-free premises
  • Room features
  • All guestrooms at HC Helena include amenities such as free WiFi.
  • More amenities include:
    • Hypo-allergenic bedding and pillowtop mattresses
    • Showers and soap
    • 32-inch Smart TVs with Netflix, streaming services, and cable channels
    • Wardrobes/closets, portable fans, and daily housekeeping

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Late check-in subject to availability

Late check-in fee: COP 25000 for check-in between 11:00 PM and 7:00 AM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 7:00 AM - 11:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 180000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: COP 180000 (one-way), (up to 18 years old)
  • Nearby parking fee: COP 15000 per night (328 ft away; open 6:00 PM to 8:00 PM)
  • Late check-in fee: COP 25000 for check-in between 11:00 PM and 7:00 AM
  • Housekeeping fee: COP 20000 per night; may vary based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 187850

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
A car is not required for transportation to and from this property

Frequently asked questions

Is HC Helena pet-friendly?

Yes, cats and dogs are allowed at this property.

How much does it cost to stay at HC Helena?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at HC Helena on 2 June 2026 start from AED 155, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at HC Helena?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available from 11:00 PM– 7:00 AM for a fee of COP 25000.

What time is check-out at HC Helena?

Check-out is at noon.

Does HC Helena provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 180000 per vehicle applies.

Where is HC Helena located?

Located in the heart of Filandia, this hotel is steps from Immaculate Conception Parish of Filandia, Street Stuck in Time, and Bejuco to Basket Interpretation Center. Mirador Colina Iluminada and Barbas Bremen Nature Reserve are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 7 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

Reviews

Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

MIchael

Liked: Cleanliness, amenities
Everything Location View Staff Cleanliness
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ruddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Franchement, il m'a donné pleins de conseils pour les restaurants, le parking, le fonctionnement de l'hôtel à partir de 22 heures etc etc Simple mais très efficace comme structure
Stayed 1 night in Jan 2026
Verified

8/10 Good

ESPER

Liked: Cleanliness, staff & service, amenities
La limpieza
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Ancizar

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Luis Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable, cerca a todo
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicación
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Stephane

Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Félix R

Stayed 1 night in Oct 2024