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"Great location to T5 "

"Great staff"

"2nd stay here and just for 1 night for early flight home via T2 Heathrow .As before its very convenient from arrival via tube/car ,well signposted and then to Terminal for departure Very impressed by all staff from checkin through bar /food and drink in bar and ease of getting extension lead for cpap machine .Everyone was friendly professsional and well trained . Extension lead only available for medical device use but explained tactfully ! Bar was as before very well staffed with good staff -good choice of wines by glass and small plates -I had porkbelly pieces in spicy sauce excellent .Wimbledon final was on and excellent opportunities to watch from almost anywhere in bar . Only negative is that bar furniture eg banquettes /chairs are very tatty and look very tired -its a real jolt since rest of hotel is absolutely spanking smart -I mentioned this when we stayed in january but it does not do hotel credit !Maybe a refurb is overdue or delayed ."

"We had a really nice relaxing break. In fact to point that i may book every few months to get a break. Could do with a few more staff in the bar, but the breakfast was excellent. Room a good size and very comfortable. The evening restaurant food was very good as well and service excellent. Check in was quick and simple. The hotel offered everything we needed. It was a very hot weekend so air con in rooms would have been good. But the air con in the bar and restaurant was perfect. "

"Very clean and quiet. Perfect for Heathrow."

"The check in was fast and smooth, we only stayed one night but rooms were comfortable for a family of 4. Beds were comfy and room was quiet "

"Great stay comfy bed clean and very quiet "

"Satisfactory for our 1 night stay "

"Great room, service, hotel amenities. Not much to walk to outside of the hotel but just a few minute ride to areas of interest. "