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"Wonderful hotel in a lovely setting, Provençal atmosphere, great food. We’ll come back!"

"Extremely Disappointing for a 4-Star Property We booked Le Palais d’Aglaé for our honeymoon, expecting a charming and relaxing escape with beautiful valley views. Unfortunately, what we received was a subpar experience that didn’t reflect a 4-star standard in service, hospitality, or comfort. Upon arrival, the front desk staff was far from welcoming, offering little assistance and a noticeably dismissive attitude. When we inquired about our room — which was supposed to have a valley view — we were instead given a room with two trees and a wall view (see attached photo). When we addressed the issue, we were told the hotel was full. However, rooms were still showing as available online, both on the hotel’s official site and on Expedia. Even after an Expedia representative called the hotel on our behalf, the staff refused to help or offer alternatives. To make matters worse, we were met with cold stares every time we passed the reception — not something any guest should experience, let alone during a honeymoon. The room itself felt like a dungeon, with minimal natural light and no ambiance — completely unsuitable for a romantic trip. Breakfast was equally disappointing. It was poorly organized, with missing utensils, almost no cooked food, and limited options (mostly pastries, bottled juice, and yogurt). We travel frequently, and this has been one of the most disappointing stays in France. The hotel is overpriced, overhyped. Would not recommend — we truly regret choosing "

"We booked this aparthotel last minute because our original booking did not work out. What a treat to stay in this beautiful property in the town centre and walking distance to all the sights. The front desk staff was welcoming and friendly and the lady in charge of the breakfast room (I’m sorry I didn’t get her name) was very nice. We enjoyed the mouth watering array of offerings at breakfast as well as the good coffee. We got a unit with a big bedroom, bathroom and a small kitchen area. The unit was spotless as it was cleaned everyday. It was our best accommodation of the trip. "

"Beautiful property with excellent staff. Would definitely stay again."

"Very nice appartment but the internet seldom works"

"Service was a great, rooms were clean. Propert is well maintained. Breakfast could have been bit better, but good options. "

"This was a bit of a surprise: the room was exactly as described and has a balcony overlooking the trees and the river. The bed is very comfortable, the rooms clean and spacious, and there's even a bath. Very happy - in fact I extended my stay as it's a great base to explore this area."

"Lovely hotel. Room very comfortable and well equipped. Beautiful grounds with several seating areas and nice pool. Very good breakfast. Exceptional staff - all friendly and helpful. We had a very enjoyable stay and would highly recommend."

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