Find all hotels by Independent in Flatz from AED 328

"The property is stunning but the service and overall staff professionalism is very lacking. When we checked in the front desk attendant did not open the door or help with luggage as he saw us struggling to get through the door and there was no offer to help. He simply asked us to fill out a form and gave us 1 key. No welcome, no explanation of the 600-acre property or what was on site. No hours given for the restaurant or spa so we had to come back and get all of that information. Very odd first impression of the property. Throughout the stay, we had to continue asking for things like robes or for the steam/sauna to be turned on (even though the spa hours are 7am-10pm, apparently those treatment rooms are only turned on from 4pm-10pm which seems odd). Also, no one services the spa all day so at one point there were no more towels (and we again had to go back to the front desk and ask for towels). "

"Very good ."

"We love to stay here. This is our 3rd accommodation in this hotel since years. Nice staff, good location. Thanks again. "

"Loved everything about this stay especially that it was super clean!! Thanks for having us. "

"Room and facilities very good. Plenty of free parking. Needs better airconditioning for hot days."

"Very nice hotel, helpful, friendly staff, excellent food and great value. I would certainly stay again and recommend this hotel. Many thanks!"

"This building is in an industrial section. The air conditioning in the little box room was not working and even though it was promised to be fixed before evenibg it was not. There are steel shutters to keep it safe and the light out but meant there is no airflow with thw window open. The door was super heavy and secure. There is no reception, no food nearby and the beds were super soft with poor foam on top to try and rescue them. We stayed one night and found a new hotel for our next night, with no refund for the unused night. Find somewhere else!"