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"The property itself is absolutely gorgeous. The views are stunning, the pools are gorgeous and the beach is amazing. The employees working on the beach provided wonderful customer service, and the bellmen were fantastic—they gave us several great recommendations for places to enjoy while visiting Puerto Rico. The ice cream shops were also good. The one closest to the coffee shop lacked personality, but the guys at the one next to the restaurant were top-notch. Unfortunately, the rooms are very outdated. The pictures on the walls looked old and stained, and there was a mildew smell in the sheets. I had to ask for the sheets to be changed for a week because of the smell. It also seemed like there may be a lack of training for housekeeping. The sheets were put on upside down, and when you got into the bed the entire sheet would fall to the floor. The washcloths and towels were also disappointing—they looked dirty, not crisp white, and felt rough like sandpaper. The steak restaurant was terrible. The property service was young staffed who seemed to lack proper customer service training. Another big disappointment was that many things at the resort were closed due to low occupancy. That really isn’t fair to guests who paid their money expecting to enjoy the full resort experience. One additional suggestion: the resort should consider removing the cheap cloth shower curtains and replacing them with glass doors. Would I visit again? Maybe—if some of these issues were addressed."

"Full size fridge and kitchenette came in handy "

"Staff were friendly & helpful. Restaurants very close and lovely rooftop deck."

"Stayed here to set up for our trip to Culebra. Wonderful little hotel with equally wonderful staff. Location is perfect. No problem with parking, but I can see how it would be an issue with many cars. Kitchen area was very useful. Surprised to see a bigger fridge or freezer in there. Rooms were clean and spacious. Bathroom was well done. Would definitely stay here again."

"No view of the ocean from our room.Humble room accommodation. Nice pool. I’m spoiled by our Wyndham timeshare resorts. All of the units were in need of a facelift on the outside, didn’t get into inside of any others than ours, so can’t say what they were like."

"The building is extremely run down. The room leaks water during rain. The towel holder in bathroom had no chrome left on it, exposing a rough and jagged surface that can cause serious damage to someone. The walls had water damage and visible paint bubbles. Towels were old and worn, with staining on them. The restaurant was nice and staff was very attentive. I wouldn't stay at Mamacita's again."

"Location - next door to kayak tours and great restaurants on the beach. Excellent service, they have everything you need, and get back to you on any questions promptly. Beds are more comfortable than what we had in San Juan. Clean and functional. Only negative - roosters crow at 4AM. Bring earplugs. If you’re looking to stay in the Fajardo area this is a great option!"

"Severely overpriced. Stuffy room with smelly blankets. No way to air it out. Shower drain stopped up with previous guests' hair and that flooded the bathroom. The code for the pool didn't work and I had to call the mgt. for the new one. The corkscrew/bottle opener was broken. Over four nights there was no housekeeping. The "pool" is too small to do anything more than sit. Decor ugly. We had to keep calling for enough coffee pods."

"Clean room, and staff were friendly especially penny and kelly helped us with everything. Thanks"