"Ronald was AMAZING!! The hotel we booked wasn’t there when we went to check in. It was pouring outside and the middle of the night by the time we got there. I was traveling with my adult son and they didn’t have two beds in the only room they had left. It was about 1am and we had been trying to find a hotel for three hours. I almost started crying… Ronald took the room with the double bed and personally went and deconstructed it to make two twins. He was so kind and went above and beyond so we would have a dry, clean place to sleep. We ended up staying there the whole trip and honestly I think the hotel not being there to let us into our room was a god sent. Hotels on the island NEVER look like their photos and they are mostly run down this hotel is actually really nice and really clean. I was so grateful to Ronald and the hotel. This is an absolutely YOU SHOULD BOOK!"