"Cant review as no corrospondance in english and we begged him for how to get into apartment.only front door open making us to book 2 more hotels to spend our time in Arras.we have repeatadly asked for our money back £260 but never had reply also we are taking the case to court for having to pay other hotels which amounted to over £5⁰0.we want moneies back now as we are pensioners and dont have any money at all untill 3rd september.we have been interviwed by tv and newspapers regarding this."

"La conciergerie est vraiment excellente. Le logement est aussi beau que sur les photos, très bien équipé, avec du matériel de qualité — ce qui devient rare de nos jours. La communication avec l’équipe a été parfaite : chaque petit souci a été pris en charge rapidement et efficacement. J’y retournerai sans aucune hésitation."