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"Very clean. Friendly staff. Relaxed atmosphere. Lovely surroundings."

"The staff were amazingly accomodating and we loved our stay! Would 100% recommend staying here :)"

"I had a wonderful stay at this hotel. The staff were friendly and attentive, the room was clean and comfortable, and the location was perfect for exploring the area. I would definitely stay here again!"

"A wonderful stay. Pleasant staff and the spa was excellent. The rooms could be better soundproofed, as noise from the corridor was quite loud."

"The emailed check in with door codes and parking were good. The room was very basic but fine. One twin bed was more of a cot width but worked ok. There were zero plugs available by the bed so we had to string our cords from the opposite wall. One bed only had a chair to use as a bedside table. The air conditioning unit was dripping on the floor by the door and the bathroom and had created a small puddle. We found that we were only provided with 1 each towel/handtowel/bathmat for two guests so I contacted the hotel through Expedia and directly according to the sign on the wall of the room’s directions (no staff anywhere on site) to report the drip and ask for more towels so we could both shower. We put the bathmat on the floor under the drip to prevent possible slip and falls, particularly because my mother is 80. We finally received a response of a picture of a piece of furniture in a hallway somewhere in the hotel with towels in it but no real explanation about half and hour before we would have had to check out - we had already left. About 20 minutes later, I got a response regarding the air conditioning issue that said they would have maintenance look at it. So, we had no bath mat for a very wet shower situation (as many in Europe are), and I used the hand towel to dry off so my mom could use the regular towel.The towel warmer was good. Don’t arrive after 8 and expect to eat anywhere around- they close early. Grocery store was open though. Good location. OK breakfast."

"No staff available. Basically just a room with no amenities. Not for a novice traveler "

"A lovely spot to stay in Porvoo. The staff were so lovely and found a place for my bike inside the building. The breakfast was amazing and the sauna was excellent."

"As promised. Clean and convenient. A bit expensive considering no reception/ "self- service""