"Very helpful staff"

"The air conditioning in our room didn’t work and the best they did was bring us a box fan. The elevators are going through a remodel, but they’re terrible, confusing drunk people and causing us to need to use the service elevator multiple times. The only perks we got were from booking through Expedia. "

"Hotel was conveniently located. Walking distance to Greenwich, west village, midtown. Rooms were decently sized for NYC standards. Staff was very accommodating."

"This was our second stay in this hotel after a trip in August. We were there for our daughter to perform in Carnegie after she had won a flute competition. The manager, Robert Whalen, was incredibly helpful letting us use a conference room to practice in before the performance. And then after the performance the staff had left an extremely generous gift basket of treats for my daughter. We had an extremely wonderful trip and truly appreciated the extra steps that Robert and his staff made in...

"Breakfast was a let down tbf cold "

"Clean room, helpful staff"