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"The rooms are updated and clean. The staff is helpful and friendly. We had two lamps not working when we checked in. We alerted the front desk and he came and fixed them right away. The house keeping service came by and offered us fresh towels etc. We requested a non-smoking room overlooking Garrison Avenue, and that is what we got. It is walking distance from dowtown Ft. Smith. This is a great hotel for the price."

"Staff at bar / bistro extremely friendly. "

"The property had plenty of parking near doors. The front counter staff were extra and sincerely there to make me feel at home. It was a clean room and bathroom. Nice, large indoor pool and a toddler pool."

"My room was fairly clean and the bed was comfortable, but there was no refrigerator in the room and the ice bucket provided was so tiny you could not fit much ice in it, so...no cold drinks in my room. :( My biggest issue was with the hotel elevators and stairs. For a large hotel, having only 2 small elevators is a bit questionable. For my stay, only one of the elevators worked and it was very slow and small. Often, there was a long line of guests waiting to go up or down. Further, there were 3 stairways and the only one that went from the main floor to the room floors was tucked away in the back of a meeting room. This is simply unacceptable for a hotel catering to guests at large meetings in the convention center. Don't believe I will stay there again."

"Staff was plenty. You could always find someone to assist. Clean and spacious room. "

"It was nice, clean ,and friendly staff"

"Clean room"

"Very rood and the front desk person is evil! She litterly made fun of my autistic child! "

"TV kept freezing or flickering. Smoking area was right outside the side door so it smelled like smoke. Craftsmanship (paint job etc) in the bathroom was poorly done. Unacceptable for the price of the hotel."